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Jim Falk Motors of Maui

Kahului, HI

4.3
824 Reviews
Friendly, local, low pressure car buying experience at Maui's largest automotive group. Shop all the brands in one stop - Nissan, Chevrolet, Hyundai, Buick, Cadillac, GMC.
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260 Hana Hwy

Kahului, HI

96732

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Showing 824 reviews

May 20, 2024

Good people my salesperson Tehani was very helpful . She took care of my truck I bought More

by gooman1977
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tehani Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Jim Falk Motors needs a better service area supporting multiple brands. Area is too crowded! More

by JPIERCE481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiya Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Ray and Andy are great to work with whether buying or leasing, they treat us like VIPs. More

by DAVID
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andy Stehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rey Vergel De Dios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

good fast service. it did go longer than estimated. but I was informed of the delay in picking it up. just fine More

by DCODERUNNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024

there was very simple explanation for me to understand what was needed for my truck. More

by EKAWAHAKUI
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Jim Falk Motors of Maui responded

Thank you, for your positive feedback regarding your experience at Jim Falk Motors Of Maui. We strive to provide clear and straightforward explanations to ensure our customers understand what is needed for their vehicles. We appreciate your support and look forward to assisting you with your truck in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 15, 2024

Terrible Overall Experience 900 dollars to replace a valve cover gasket. Charged 3 percent to use a credit card. Charged over 100.00 to determine what had to be done. Oil leak was the issue but More

by OMALLEYPEOPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Kealoha-Jacobson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiya Rosales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Westberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Natalie Darisay
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Jim Falk Motors of Maui responded

Thank you for taking the time to share your feedback with us. We are disappointed to hear about your recent experience at Jim Falk Motors Of Maui. We take your concerns seriously and would like the opportunity to address them. Please reach out to us directly so we can discuss and resolve these issues. We value your loyalty over the past 15 years and hope to regain your trust in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 15, 2024

Rick has always gone above and beyond in helping us take care of our fleet vehicles. Took care of a major problem that was covered under warranty on a timely manner that exceeded our expectations of repair More

by SURFRATMAUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Jim Falk Motors of Maui responded

Thank you for your kind words and for choosing Jim Falk Motors Of Maui for your fleet vehicle needs. We are thrilled to hear that Rick provided exceptional service and exceeded your expectations with the repair time. We appreciate your business and look forward to continuing to provide top-notch service for your fleet in the future. Sincerely, The Jim Falk Motors Of Maui Team

May 13, 2024

Very friendly. Made the while process as painless as possible. Selection of vehicles was good, the website helped a lot. Would purchase again thru them More

by coyote96768
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nitai Gould
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Jim Falk Motors of Maui responded

Thank you for your kind words! We're thrilled to hear that you found our team friendly and the process painless. We're glad you enjoyed our vehicle selection and that our website was helpful. We look forward to assisting you with your next purchase at Jim Falk Motors Of Maui! Sincerely, The Jim Falk Motors Of Maui Team

May 12, 2024

Ryan really helped us out and made sure we had all our needs met promptly More

by NEW_ORLEANS504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Jim Falk Motors of Maui responded

Thank you for your kind words! We are thrilled to hear that Ryan provided you with prompt and exceptional service. Our team at Jim Falk Motors Of Maui is dedicated to meeting all of your needs efficiently. We appreciate your feedback and hope to see you again soon! Sincerely, The Jim Falk Motors Of Maui Team

May 12, 2024

Very great and fantastic service! !! Sales representative was very helpful and respectful. Best customer service, Vee and Jorge was very friendly, made me and my wife feel comfortable More

by kona_kaawa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vee Cabreros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Garces ⭐️⭐️⭐️⭐️⭐️
May 14, 2024 -

Jim Falk Motors of Maui responded

Thank you for the glowing review! We're thrilled to hear that you had such a great experience with Jim Falk Motors Of Maui. Vee and Jorge will be delighted to read your kind words. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Jim Falk Motors Of Maui Team

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