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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
2,751 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 2,751 reviews

May 20, 2024

The process was swift and efficient. The employees were very friendly and helpful unlike most dealerships. More

by coxcarlos95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2024

Joe was very easy to work with and not pushy at all . He was very supportive and understanding that my husband needed to see the vehicle and he made the accommodation and was respectful ! In the future, More

by Stacykovacs1923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024

Friendly and informative staff. Was able to get the car in quickly and kept us updated on the progress. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike- Service
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May 19, 2024 -

Ken Ganley Ford Norton responded

Hi Nick, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 16, 2024

Tony Zuppe and John Chapman are absolutely the best. I have been working exclusively with them for over 20 years and wouldn’t even think about talking to anyone else or going anywhere else. I trust that More

by jstethem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony and John met your expectations. Thank you again for choosing Ken Ganley Ford Norton; we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 15, 2024

Scott was excellent to work with and answered all my questions, and showed all the options. He worked very hard to make the deal happen, thanks to everyone More

by kens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bomgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Scott to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 14, 2024

Austin was my salesman, he was amazing and made the deal as painless as possible. Had a really good experience. More

by shaunjd74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin 5 stars
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May 15, 2024 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Austin here at Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Helpful
May 14, 2024

Very polite and accommodating dealership pricing was very fair. The salesman was very helpful. Thank You More

by Dan Lusher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Dan, please do not hesitate to let us know. We are always happy to help!

Helpful
May 13, 2024

Jack was very helpful and friendly. He explained everything and answered all the questions I had. 10 out of 10 experience for my first time purchasing a car. More

by Justinkuzawa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jack here at Ken Ganley Ford Norton. Congratulations on your new purchase, Justin!

Helpful
May 11, 2024

Great team thoughtful and nice. Very thorough and a great deal for the works service. More

by NICIASWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. Scott and our team strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

Helpful
May 10, 2024

The dealership is very clean, and everyone I dealt with was polite and personable. Christian was the BEST! This was my son’s first car and Christian treated my son with patience and respect. Really good More

by eallenemail
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear that Christian was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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