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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
2,764 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 2,764 reviews

May 21, 2024

They had a difficult time figuring out what was wrong with the electric system. They did figure out the problem More

by roadwayguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be positive. Please don't hesitate to reach out if you need anything else.

Helpful
May 21, 2024

The dealership has a very friendly, helpful staff. Desmond did a great job assisting me with finding the right vehicle for my needs. More

by Sean King
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Ken Ganley Ford Norton responded

Hello Sean, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 21, 2024

Cannot praise Ken Ganley Ford of Norton enough. Christian our sales rep was kind and courteous. Was knowledgeable on the vehicle we were interested in, and found us a great deal on our new Badlands More

by Craccus33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

Ken Ganley Ford Norton responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Helpful
May 20, 2024

The process was swift and efficient. The employees were very friendly and helpful unlike most dealerships. More

by coxcarlos95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Ken Ganley Ford Norton responded

Thank you, Carlos, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Helpful
May 18, 2024

Joe was very easy to work with and not pushy at all . He was very supportive and understanding that my husband needed to see the vehicle and he made the accommodation and was respectful ! In the future, More

by Stacykovacs1923
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Ken Ganley Ford Norton responded

Stacy, we are very happy to hear that Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 17, 2024

Friendly and informative staff. Was able to get the car in quickly and kept us updated on the progress. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike- Service
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May 19, 2024 -

Ken Ganley Ford Norton responded

Hi Nick, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 16, 2024

Tony Zuppe and John Chapman are absolutely the best. I have been working exclusively with them for over 20 years and wouldn’t even think about talking to anyone else or going anywhere else. I trust that More

by jstethem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony and John met your expectations. Thank you again for choosing Ken Ganley Ford Norton; we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 15, 2024

Scott was excellent to work with and answered all my questions, and showed all the options. He worked very hard to make the deal happen, thanks to everyone More

by kens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bomgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Scott to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 14, 2024

Austin was my salesman, he was amazing and made the deal as painless as possible. Had a really good experience. More

by shaunjd74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin 5 stars
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May 15, 2024 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Austin here at Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Helpful
May 14, 2024

Very polite and accommodating dealership pricing was very fair. The salesman was very helpful. Thank You More

by Dan Lusher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Dan, please do not hesitate to let us know. We are always happy to help!

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