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Matthews GM Center
Vestal, NY
207 Reviews
We've been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees.
We want to make your visit to our dealership as comfortable and as safe as possible, whether you're looking to lease or purchase a New vehicle or servicing your existing vehicle. We offer a comfortable waiting area, charging stations, work stations, and free WiFi, so you can stay connected to both work and home while you're visiting us. We are family and pet-friendly, too!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 207 reviews
Verified Customer
Helpful May 14, 2024
Matthew's GMC is top notch service department. My Truck was serviced ahead of schedule. Service depth kept me informed from start to finish My Truck was serviced ahead of schedule. Service depth kept me informed from start to finish More
by STRIPEJOE
Employees Worked With
May 10, 2024
Great customer service, called for tire repair and was in and out within an hour. and out within an hour. More
by bkwike
May 07, 2024
I have been working with Matthews since 2003 involving five vehicles. I have always worked with Paul Tierno who has done a great job. Also, the people who support him are great. The service department is five vehicles. I have always worked with Paul Tierno who has done a great job. Also, the people who support him are great. The service department is also top self, great to work with. More
by WLPLATT
Employees Worked With
May 06, 2024
Luck running out with left rear tire, another nail punctured the previous. Next will be a new tire. punctured the previous. Next will be a new tire. More
by RWIKE
Employees Worked With
April 25, 2024
Very helpful with explaining each document signed and how each feature of your car works. each feature of your car works. More
by bella
Employees Worked With
April 21, 2024
There was a delay on a gmc update , John Quick stayed in contact with me on the issue and included a compensation bed liner for the canyon ! Very Satisfied ! contact with me on the issue and included a compensation bed liner for the canyon ! Very Satisfied ! More
by don87
Employees Worked With
April 20, 2024
I have purchased many vehicles from Matthew's and will continue to do so. My last visit was to get my oil change and tire rotation plus my third brake light had water in it. The new person was going to ca continue to do so. My last visit was to get my oil change and tire rotation plus my third brake light had water in it. The new person was going to call the warranty company and get the cost of replacement. He couldn't get thru to the company and would try later. I called the following day and no luck. I called back a couple of days later and he must of forgot. Bottom line, I got the brake light replaced since 8 weeks have passed. I still plan on getting my vehicles from Matthew's and getting my vehicles serviced there. But only go to Rob or Jim for service since they have been great to deal with. More
by mschnurbusch
April 19, 2024
service was great, Frank and Scott took care of all my concerns. very happy with experience, of purchasing and service. concerns. very happy with experience, of purchasing and service. More
by nhoag1
April 16, 2024
Wonderful customer service! No hassle car buying. I love my new Terrain! I will recommend GMC to others! No hassle car buying. I love my new Terrain! I will recommend GMC to others! More
by scoutniper
