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Niello Audi - Service Center

Sacramento, CA

4.8
284 Reviews

284 Reviews of Niello Audi - Service Center

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May 27, 2024

Great experience buying and maintaining our two vehicles here. They make the process easy and fast. More

by CA_8114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Helpful
May 27, 2024

Very helpful, clean, and responsive. James is an amazing service provider. I’ll continue to come back. James goes above and beyond to provide exceptional service. More

by STEPHEN23F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team, Stephen. We're glad to hear James delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Helpful
May 20, 2024

Thank you! I am always confident that my car is being looked after in the best way. More

by kaltoft
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rajan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Helpful
May 19, 2024

They have good service and they are nice people, they took care of me and delivered on time. More

by TKK12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milana Savchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Helpful
May 13, 2024

I absolutely recommend Niello Audi for parts, service and sales! I took my wife’s new Audi SQ7 in (purchased at Niello Audi) for a routine check. The service from Omead was top notch! This is by far the best More

by BPMX959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Niello Audi responded

Thanks for sharing your thoughts about your experience with Niello Audi. Thank you for the five-star rating. We truly appreciate your business and hope to see you again soon. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Helpful
May 13, 2024

James was a pleasure to meet and work with! He made the process enjoyable and entertaining! He has followed up with us after purchase to feel valued. More

by AHOTPABLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Trenner
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May 13, 2024 -

Niello Audi responded

It's great to hear that James was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Helpful
May 10, 2024

James is always super helpful and informative. Everyone I come in contact with at the dealership rocks! More

by Simplytamika5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2024 -

Niello Audi responded

Thank you so much for your kind words for James, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Helpful
May 09, 2024

James is excellent. He is extremely knowledgeable and communicative regarding issues related to the repair and timing. More

by MONTANE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Niello Audi responded

Thank you! James and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Helpful
May 04, 2024

Great service team. James was on top of the work. Very easy to get an update More

by uglykiddjoe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Tracy
5.0
This rating includes all reviews, with more weight given to recent reviews.
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milana Savchenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Helpful
May 03, 2024

Always appreciate the focused attention to detail of service requests each time and the thoroughness of Dain’s follow through, always accompanied by a warm demeanor. More

by LISAHORST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Niello Audi responded

Lisa, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

Helpful
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