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Nucar Ford of Plymouth
Plymouth, NH
16 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 16 reviews
May 11, 2024
Don’t go here. This place doesn’t deserve even one star. I highly recommended avoiding Nucar completely, unless you love to be frustrated! I called and made an appo This place doesn’t deserve even one star. I highly recommended avoiding Nucar completely, unless you love to be frustrated! I called and made an appointment by phone, all of my information was taken, and was confirmed I had an appointment for 5/10 at 9am. This was two weeks ago… I show up today to drop off my car and guess what I don’t have? An appointment. No apology from the person at the front desk, just a shrug and laugh. Didn’t try to do a thing. It’s not funny when your livelihood includes traveling and you don’t have a working car and have to start from square one even when you were proactive in the first place. I am appalled I was treated like this. I really hope I can help avoid this happening to anyone else. My advice is go elsewhere because there is 0% professionalism at this place. More
by Rebecca T
Employees Worked With
Service Department
Helpful May 09, 2024
Shout out to Nucar Ford of Plymouth for assisting us in the purchase of our new truck. They were professional, responsive and supportive. Special thanks to salesman Zack and Glenn Castro, manager for mak the purchase of our new truck. They were professional, responsive and supportive. Special thanks to salesman Zack and Glenn Castro, manager for making our experience smooth and pleasant. More
by djouellette69
Employees Worked With
April 01, 2024
Worked with Tom Staples on getting a gorgeous explorer xlt at one of their out of state locations. Tom was easy to work with and delivered the car in pristine condition. I couldnt ask for more. No issues xlt at one of their out of state locations. Tom was easy to work with and delivered the car in pristine condition. I couldnt ask for more. No issues with financing and no pressure from sales! More
by wittylaughs
Employees Worked With
Thomas Staples
January 27, 2024
Had a great experience buying my 2023 F-150. They gave me a fair trade in value up front, didn’t try to upsell anything and were attentive to my needs instead of just following a sales script. I They gave me a fair trade in value up front, didn’t try to upsell anything and were attentive to my needs instead of just following a sales script. I’ll definitely come back when looking for a future purchase. More
by WHITEMOUNTAINSHIKER
Employees Worked With
December 05, 2023
5 star service! Glenn and his team are the best! Seamless sale and one happy customer... again! Glenn and his team are the best! Seamless sale and one happy customer... again! More
by jennleec
October 25, 2023
Doesn't put himself in others shoes. Just says what needs to be said to get a sale. Just says what needs to be said to get a sale. More
by Lindsay
September 14, 2023
I worked with Tom Staples in the sale of an F150. I had an unfortunate experience in the days prior to meeting Tom with other dealers and had a little sour taste in my mouth. I was 2 hours away from I had an unfortunate experience in the days prior to meeting Tom with other dealers and had a little sour taste in my mouth. I was 2 hours away from Tom and not only was he responsive, detailed and on the ball, he arrange delivery service for my new vehicle right to my door! I didn't have to sign anything prior to them delivery, I still got the chance to look at the truck and test drive before signing on the dotted line. Despite being 2 hours away I will be reaching out to Tom next time I need a new vehicle, he made the process the easiest I've ever experienced. You're the man Tom!! More
by JakeOuellette
Employees Worked With
Tom Staples
May 01, 2023
Really don't like writing bad reviews, but this was a very bad experience that I thought I should share and maybe help others from making the same bad decision with this dealership. I purchased a used tr very bad experience that I thought I should share and maybe help others from making the same bad decision with this dealership. I purchased a used truck from Nu car Plymouth. Soon after the purchase I had the first oil change service and discovered the whole exhaust was leaking, and multiple shocks were blown out and leaking. I called them multiple times about the issues, as they do not pass NH state inspection. I got the run around with the blame being passed back and forth from sales and service as to who was going to take care of the issues. I then was told that I was on my own and they don't warranty state inspection issues. Paid over $35,000 for a certified used truck and was promised there would be no issues with it upon delivery and how they are a new dealership name and take care of their customers. Now I'm stuck with a non inspectable truck. They will not return my phone calls now. I would not recommend to anyone to do business with Nu Car Plymouth. Save yourself the hassle and take your business to someone else with some integrity. More
by Jack325
May 01, 2023
Really don't like writing bad reviews, but this was a very bad experience that I thought I should share and maybe help others from making the same bad decision with this dealership. I purchased a used tr very bad experience that I thought I should share and maybe help others from making the same bad decision with this dealership. I purchased a used truck from Nu car Plymouth. Soon after the purchase I had the first oil change service and discovered the whole exhaust was leaking, and multiple shocks were blown out and leaking. I called them multiple times about the issues, as they do not pass NH state inspection. I got the run around with the blame being passed back and forth from sales and service as to who was going to take care of the issues. I then was told that I was on my own and they don't warranty state inspection issues. Paid over $35,000 for a certified used truck and was promised there would be no issues with it upon delivery and how they are a new dealership name and take care of their customers. Now I'm stuck with a non inspectable truck. They will not return my phone calls now. I would not recommend to anyone to do business with Nu Car Plymouth. Save yourself the hassle and take your business to someone else with some integrity. More
by Jack325
