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Rountree Ford

Shreveport, LA

4.5
281 Reviews
Why do so many Ford drivers from Shreveport, Bossier City, and Stonewall trust Rountree Ford? It probably has something to do with the vast array of services and products we offer-and the customer-centric way we approach everything we do here. If you're in the market for a new or used Ford, or you'd like quality service and parts for your current ride, Rountree Ford dealership is the place to go. We can't wait to show you all the exciting cars and services we have in store for you!
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8770 Business Park Dr

Shreveport, LA

71105

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Showing 281 reviews

May 17, 2024

Roundtree Ford service department was excellent My service advisor, Earl was awesome I will definitely be back. More

by MartinreynoldsSFD15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl
May 16, 2024

I had a recall and they were able to come to my location at work and compete the recall. (That was amazing and very customer friendly) They were prompt and made the process almost to easy. I would defin More

by Rodneyv21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Almeda
May 20, 2024 -

Rountree Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 16, 2024

Mobil service was very good. Customer Service and technician were excellent. On time and fast service. More

by papakilroy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine and Meeny
May 14, 2024

My daughter had a flat tire, I told her to drive to the dealership. The Advisor greeted her, the technicians addressed all of her needs. She left the dealership with a new tire, oil change and inspection i More

by meaganmdavis2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Rountree Ford responded

That's fantastic to hear about your daughter's experience! It's great that we were able to address all her needs efficiently, from the new tire to the oil change and inspection, all in less than 2 hours. Thank you for choosing us!

May 10, 2024

The service was friendly and fast. The video sent was pretty cool. Hopefully you won’t see us again until it’s time for another oil change. More

by suzigomez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David York
May 15, 2024 -

Rountree Ford responded

It's great to hear that you had a friendly and fast service experience with us! We're glad you liked the video feature as well. We'll be here whenever you need your next oil change or any other service. Thank you for choosing us, and we look forward to serving you again in the future!

May 10, 2024

Everyone was extremely helpful and courteous. They understood my problem. The video explanation was very informative. More

by docsus01
Recommend Dealer
Yes
Employees Worked With
Richard Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Baker, Hailey
May 15, 2024 -

Rountree Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 10, 2024

Sam Welch was exceptional and very helpful. Definitely my go to salesman for all my family’s vehicle needs. More

by Chris H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam welch
May 15, 2024 -

Rountree Ford responded

We're delighted to learn about your positive experience and the helpful assistance provided by Sam! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 09, 2024

Recall work was good, however when they did a multipoint inspection on the car.. now I am hearing a lot of noise coming from the rear almost like suspension... and vehicle was NOT making that sound at all b More

by bvtech007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Janet Haynes
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Rountree Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 09, 2024

Kyle and the Ford service department are awesome. We’re from out of state and the truck broke down on our way to a granddaughter’s wedding. They were able to fix the issue and we now can get to Tx More

by Wmac6250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mcdearmont
May 11, 2024 -

Rountree Ford responded

We are glad to hear that Kyle and our service department were able to help you out when your truck broke down, especially during such an important event. Safe travels to Texas!

May 08, 2024

Had a coupon to get oil change. Was a seamless process. The technician video was a nice addition since last time I visited. More

by Megan F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zawn Ivory
May 09, 2024 -

Rountree Ford responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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