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Serra Chevrolet - Cadillac - Buick - GMC
Jackson, TN
230 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 8:00 AM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 230 reviews
May 19, 2024
Gave me a 12% predatory interest rate loan . Falsified my income. I gave 81,000.00 for the truck and tried to trade it back in with less than 700 miles because of the fuel mileage and they offe Falsified my income. I gave 81,000.00 for the truck and tried to trade it back in with less than 700 miles because of the fuel mileage and they offered me 60,000.00 trade in . I’m going to report it to the Better Business Bureau. People have went to jail for shady business deals. More
by sophia040313
Verified Customer
Helpful May 18, 2024
Was very good. Had an issue with the axle. They took the time to fix it the same day and saved me a lot of time. Had an issue with the axle. They took the time to fix it the same day and saved me a lot of time. More
by morganbvernon
Employees Worked With
May 17, 2024
Vice nice and friendly. Made the buying process easy for us. We love our salesman. He has sold us 2 cars over the last year. Made the buying process easy for us. We love our salesman. He has sold us 2 cars over the last year. More
by kms352000
May 15, 2024
Excellent courteous, knowledgeable and professional service each time we have an appointment. We appreciate your timely service. service each time we have an appointment. We appreciate your timely service. More
by gj_whitelaw
Employees Worked With
May 14, 2024
Service agent was very friendly, and helpful. She was very attentive to my needs as well. She was very attentive to my needs as well. More
by b12rdc
Employees Worked With
May 11, 2024
Wasn’t pressured into anything had one of the best rates and warranty was great answered all my questions and warranty was great answered all my questions More
by donaldmuchitch
Employees Worked With
May 11, 2024
Serra Kia took the time to be sure I was completely satisfied with my new car. Everyone from salesman to the financial manager were very thorough. Thanks so much! satisfied with my new car. Everyone from salesman to the financial manager were very thorough. Thanks so much! More
by harpernathan64
Employees Worked With
David Damron
May 07, 2024
Thanks for repairing my 2014 Buick Enclave that had a Recall on my Air Bag. Recall on my Air Bag. More
by ddpolk.dp
Employees Worked With
May 05, 2024
Helpful, friendly, and efficient explains everything about Serra chevrolet. The purchasing experience was quick and easy, and will be certain to continue to shop at this location. about Serra chevrolet. The purchasing experience was quick and easy, and will be certain to continue to shop at this location. More
by bill.g.3
Employees Worked With
