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Shottenkirk Ford Jasper - Service Center

Jasper, GA

4.5
503 Reviews
Call Service Center (706) 692-6467

503 Reviews of Shottenkirk Ford Jasper - Service Center

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June 02, 2024

Great job! Thank you so much for good work! Scott is amazing there! 5 stars! More

by Kylie Nunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 01, 2024

They were able to get me an appointment immediately and fixed the issue right away. More

by SACORRAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 31, 2024

Scott did an amazing job with my fleet vehicle. He alway gets my vehicle taken care of. Shottenkirk Ford is the place to go for great service!! More

by D_HARLEY_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 30, 2024

Jerry is always great, the techs know what they are doing, everyone is friendly and helpful. More

by jc.nicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Shottenkirk Ford Jasper responded

jc, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
May 29, 2024

It took 5 full days to get my truck back for spark plugs, oil & filter, and front wheel bearings that were in stock I had an appointment and dropped it off the night before. Fortunately, the employees are More

by GTLESLIE77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Disalvo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

Helpful
May 29, 2024

Great service, easy to deal with, easy on the wallet, excellent communication and will definitely be back for my next service More

by MSC3240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
May 25, 2024

Thank you for the friendly and trustworthy service. You are always happy to help and are efficient More

by jmbmark06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Shottenkirk Ford Jasper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!

Helpful
May 23, 2024

Tammy is service has always been great to work with! I would recommend her to anyone looking for a service advisor. More

by kyrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 22, 2024

Vehicle wasn't ready when stated. Designed that way is not an acceptable answer on a coolant leak. We have seen before sounds like it needs to be a recall More

by FREDWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Disalvo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Ross
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Shottenkirk Ford Jasper responded

FRED, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 706-928-0602 and ask for one of our managers.

Helpful
May 22, 2024

Kara is the best, most helpful and beautifulist advisor employed there. Will be proposing soon. The service crew replaced my front window in about 30 min. That’s pretty fast. Will be letting this dealer do More

by PNC938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristi Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Lewis
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May 23, 2024 -

Shottenkirk Ford Jasper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
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