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Spitzer Buick GMC Parma
Parma, OH
456 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 456 reviews
Verified Customer
Helpful September 25, 2023
Excellent sales and service! Steve is a great guy to work with. For car maintenance we always ask for Raymond Semproch who is an awesome mechanic! Steve is a great guy to work with. For car maintenance we always ask for Raymond Semproch who is an awesome mechanic! More
by debbie810
September 23, 2023
I came here for service for a tire change. This was the 2nd time here for the same reason. The 1st time I waited over an hour for them out to tell me I needed a whole new tire and didn't have This was the 2nd time here for the same reason. The 1st time I waited over an hour for them out to tell me I needed a whole new tire and didn't have one instocks, but it had to be ordered. My 2nd visit I waited over 2 hrs!!! I mean, how long does it take to change a tire??, This was by far the WORST experience at this dealership. Plus, no updates were given to me during the wait. I found myself walking over to the service desk to check on the progress. More
by BARBIEDOLL_29@YAHOO.COM
Employees Worked With
I do not recall names of people I worked with
September 23, 2023
Great service! Helped me with providing great information about my vehicle and teaching me different things I didn’t know. Thank Tim ! Helped me with providing great information about my vehicle and teaching me different things I didn’t know. Thank Tim ! More
by ELENATORRES999
Employees Worked With
Tim
September 22, 2023
Entire crew was amazing but Steve is absolutely phenomenal! Made my first car buying experience awesome phenomenal! Made my first car buying experience awesome More
by BLUSHHING
September 21, 2023
Super friendly staff. No pressure to purchase. Gave us plenty of time to test drive and make a decision.. No pressure to purchase. Gave us plenty of time to test drive and make a decision.. More
by mcrababy
September 19, 2023
Was notified my lug nuts were bad. They are the chrome capped ones. The truck has only had 5 tire rotations and they need replaced already. I asked if they are gonna replace them with They are the chrome capped ones. The truck has only had 5 tire rotations and they need replaced already. I asked if they are gonna replace them with better ones and was told no. That’s xx. They wanted $11 each to replace them with the same cheap lug nuts. Why would I pay $220 to get lug nuts that are cheap and will wear out again in the near future. At least could have offered a better type instead of the came cheap junk. Severely disappointed with the option. I’ll replace them myself with better ones and not pay that amount for them either. More
by HILLJACKYLASER
Employees Worked With
Mitchell Axelrod
