Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Vision Chrysler Dodge Jeep Ram
Rochester, NY
855 Reviews
Vision Chrysler Dodge Jeep Ram of Penfield is part of one of the largest Automotive Groups in Western N.Y. We provide the residents of Rochester, NY and surrounding areas with up to date inventories of new and pre-owned Chrysler, Dodge, Jeep and Ram vehicles. But that isn’t all you’ll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 920 Panorama Trail S in Rochester, NY or call us at (585)385-5700.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 855 reviews
May 20, 2024
Joe was wonderful! He had the vehicle selected that I was looking for before I even came in, got me in it with a minimal increase in payment and let me drive away that He had the vehicle selected that I was looking for before I even came in, got me in it with a minimal increase in payment and let me drive away that day! More
by TWUILLIEZ
Verified Customer
Helpful May 19, 2024
Good service experience. Still not happy the free oil changes I got as part of the sale of my truck are no longer being honored by the new owner. Not a good business practice Still not happy the free oil changes I got as part of the sale of my truck are no longer being honored by the new owner. Not a good business practice as I bought the truck with the oil changes written into the purchase of the truck. More
by KBOOTH04STI
Employees Worked With
Can’t remember name
May 19, 2024
Needing an oil change , Vision Chrysler Dodge Jeep made it easy to stop in and use their Express Lane Service. They were pleasant & had me out within an hour. Thank You it easy to stop in and use their Express Lane Service. They were pleasant & had me out within an hour. Thank You More
by tjq
Employees Worked With
Mark
May 19, 2024
Great deal, easy to work with, but car was not detailed properly, communication with salesman was good, main dealership number not always answered properly, communication with salesman was good, main dealership number not always answered More
by wnielson701
May 19, 2024
Johnny is the best! He really knows how to treat his customers and give them the best service. He checked up on me while my car was being serviced, letting me know exact He really knows how to treat his customers and give them the best service. He checked up on me while my car was being serviced, letting me know exactly what was wrong prior to the diagnosis. I really appreciate him and his help. I’ve been going to this dealership for several years now and never received service like that ever! More
by ivyrodz42
Employees Worked With
John Gonzalez
May 19, 2024
I have always had good experiences at this shop. Friendly associates, quality parts and materials, and good communication throughout the process. Friendly associates, quality parts and materials, and good communication throughout the process. More
by TMBURNS8
Employees Worked With
Mark
May 18, 2024
The service written was a real professional. He was easy to work with and I asked how long will I be waiting for the repair. He said about 30 minutes and that was just about how long it took. He was easy to work with and I asked how long will I be waiting for the repair. He said about 30 minutes and that was just about how long it took. More
by jlserio
Employees Worked With
May 18, 2024
The salemannever told me I had to buy a new phone to get the navigation to work.. also I never got a list of the features and he promised me they would install the ability to open the trunk remotely.. the navigation to work.. also I never got a list of the features and he promised me they would install the ability to open the trunk remotely.. I am sorry I did business as this was my third lease. They could at least purchased a phone foe me Sandra blackmer More
by sandra.blackmer
May 17, 2024
They have always done a great job. I’m not happy that my “lifetime oil changes” are now null and void with the new owner, even though the dealership name didn’t change. But still top q I’m not happy that my “lifetime oil changes” are now null and void with the new owner, even though the dealership name didn’t change. But still top quality service. More
by DKELLER8
Employees Worked With
