17 Maryland Subaru Dealers

I was very impressed with the excellent service. - vivar

I was very impressed with the excellent service.I really appreciate your help.Thanks so match again for your help with purchase of my new car 2017 Toyota Prius v, good price.Your friendly and caring approach,Sam and Mike Madruga(sales manager).I definitely recommend your dealer to my family and friends.Nice team and good people You the best dealer in Maryland .

Great service with friendly staff and a comfortable - gavm5

Great service with friendly staff and a comfortable facility, reasonable prices, quick in and out.

We had a wonderful buying experience at Gateway Subaru. - Jeff&Sam

We had a wonderful buying experience at Gateway Subaru. We were treated with kindness and respect. We love our new Forester and we love the Company’s standards.

My second Subaru and with the same dealership. - vyra517

My second Subaru and with the same dealership. Mr. Erol is very nice, he’s like a long time friend . Very honest and very patient . No stress in dealing with him.. He’s easy to find , he’s the guy with a warm sweet smile and a gentle manner. I love, love my new Subaru Forester Sport!

Professional staff, friendly. - Mike

Professional staff, friendly. Ashlyn kept me informed of service status. A higher priced transmission fluid was used and dealer stood by the lower price without hesitation.

Easiest car buying experience I’ve ever had Super - sorham

Easiest car buying experience I’ve ever had Super friendly people at dealership would definitely recommend

Was just looking. Came across Erik very professional and... - pamela posey

Was just looking. Came across Erik very professional and friendly helped me make the right decision for me. Had to come back the next day Erik and John went over everything with me (Thank you). From Sales to Finance GREAT CUSTOMER SERVICE!!

This review is about Darin Elmore, who I worked with to - jkommelb

This review is about Darin Elmore, who I worked with to purchase a new Subaru Ascent. I went to Fitzgerald to see if they'd beat another local dealer's offer, and they did. Darin didn't play any games, just took what I was asking for and showed me what they had and could offer. It was very smooth, and Darin was very professional. He went above and beyond, as well, retrieving my EZPass and a seatback mirror that I had forgotten in my trade (doh!) and returning them to me the next day when I came in to drop something off. All in all, highly recommend working with Darin to purchase a vehicle if you want a straightforward, no nonsense experience.

Mark was very helpful and made the process of buying our - bekst

Mark was very helpful and made the process of buying our new suv very smooth and easy.

Great place to buy a vehicle! - reneesnyder85

Great place to buy a vehicle!!!!! They did NOT push me to buy a vehicle at all!!!! I got a 2021 Hyundai Santa Fe and I love it!!! She kept in touch & answered all my questions!!!

Very helpful. - snorcat17

Very helpful. They take good care of vehicle. I would recommend their care to others.

The Sales Lady Leslie Zell was very welcoming to me and - Helga

The Sales Lady Leslie Zell was very welcoming to me and my needs for the Edge! Took a test drive and loved it! She worked with her manager to make a deal for me but he could not give me any help on the pricing! So there for I was unable to purchase the Edge! Leslie did her best to help me but it just didn’t work out!The manager was not very friendly!

Best car buying experience in 40 years! - cdewitt62

Best car buying experience in 40 years! I've bought many cars and have had many different experiences. Because of that I, and many others, dread going to car dealerships to purchase a vehicle. Sheehy Subaru in Hagerstown was definitely and exception to all those bad experiences. I went with my daughter to buy her 1st new car. Her heart was set on a Subaru Impreza, and it had to be silver. After much research and searching we used a buying service which spit out a price and dealer that had the exact car she wanted. We were contacted by Manny Luzurianga our assigned salesman and set up an appointment. She had previously test-driving the Impreza so we were there to purchase and we let Manny know that in advance. We arrived at 4pm and by 6pm we were out the door with the keys!! The buying service was too good to be true and we were not very optimistic about actually getting that price. However, Sheehy honored the buying service price w/o question. There was no haggle, no "let me take that to my manager" etc. They put the paper in front of us just as we were hoping. Done deal. Manny was a very personable young man and genuine. Sales people can always turn on the charm to sell a car. Manny was just an all around good guy and a perfect salesman. So then came the dreaded Finance/Paperwork. This is where the wheels usually fall off the bus when buying a car. We met with a young woman named Kat Powell. We allowed her to explain all of our "add-on" warranty options etc. We were on a very tight budget, politely declined, and w/o hesitation she moved along. Before we met with her she did a good amount of inquiring and found a car loan rate directly from Subaru that beat our pre-approved credit union rate by 1.5% We signed all the paperwork electronically on a very state-of-the-art system. No need for a ton of paper to walk away with. Big shout outs to Kat, and especially to Manny for respecting our time and making my daughter's first new car purchase a great one! Should the need arise for a new Subaru in the future we will definitely return and ask for them.

William " Trei" was my sales consultant and he was - jasoncatanzariti

William " Trei" was my sales consultant and he was absolutely amazing. I was very pleased with the entire purchasing process from start to finish. I am a former car sales consultant so I kind of know how the process goes and I wasn't looking forward to the process of haggling and negotiating but I was all prepared to do so. Shockingly, Trei came to me with a great price right from the start and a great trade in value on my current vehicle as well. I was never lowballed in any point of the buying process and thought the original deal they worked up was very fair for both sides. This is my first Subaru and my first purchase with Jones. I am extremely impressed with my new Ascent. I simply love it. Thank you to everyone involved in my sale. I believe that I am a Subaru owner for life now and I will absolutely buy everyone from this dealership! I am hoping that the service department is equally good as the sales department. Definitely look past the 2 one star reviews to the right. One has nothing to do with the dealership itself, it is an MVA issue and the other is common practice through all dealerships.

Treat Customers Like Dirt email excerpt below - Bob S.

Subject: General Manager of AutoNation Subaru Hunt Valley. Date: Sun, 18 Oct 2015 08:58:05 -0400 I put down a $250 deposit on a new Impreza 10/14/15. Your people sold it to someone else 10/17. You didn't finalize your financing package offer until 10/16. That same day 10/16 I pursued moving funds out of an IRA for a down payment of $6600. Told your salesman I would not write a check for $6600 that was not there in my checking account. That is illegal to begin with. Your sales manager demanded I take the deal Friday. What a way to do business. Electronic funds transfer was initiated Friday to be completed 10/19. I informed your salesman of the transfer completion Monday. I was also advised to pursue bank financing as a backup. That I did through Chesapeake Bank of Maryland. I don't do mobile banking and a transfer from an IRA cannot be transacted by phone. I was advised of sale of the vehicle after showing it to my wife and daughter. I acted in good faith but I don't find a similar response on your end. Mike is a great salesman demonstrating supreme professionalism. Mike said he would find another car. I can't believe this a standard practice when doing business with the public. I await your response.

Mark was very helpful and genuinely caring about helping - sherrylmil

Mark was very helpful and genuinely caring about helping me get the saw I wanted and needed. He did not push any unneeded extras.