The salesman, Evan, was pleasant and easy to work with. - msmcdonald77
The salesman, Evan, was pleasant and easy to work with. Like most dealerships, I had to work through the back and forth with Evan and the sales manager, which was a little disappointing but not surprising, I suppose. Following the sale, I noticed some missing elements from the car (my fault - I should have caught them sooner), and when I reached out to ask about them, they responded after a few days and, to their credit, agreed to take care of them, thereby building some goodwill with a relatively easy gesture, but one that not every dealership would do. I've been driving VW cars since the '80's and when the time comes to buy another one I will start my search with Coastal, as I appreciate a dealer who prioritizes building a relationship over short term profit.
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