Ashley O'Ryan
Ashley O'Ryan at Spitzer Ford Dubois, LLC
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Ashley O'Ryan

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.6
30 Reviews
4.6

30 Reviews

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30 Reviews of Ashley O'Ryan

May 31, 2024

Dealership Rating
Employee Rating

Was able to get in even before my appointment,very great people,every thing went well,thank you More

by DRCAMAR069
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 31, 2024

Spitzer Ford Dubois, LLC responded

Thank you for sharing your positive experience with us! We are glad that our team took great care of you. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

May 30, 2024

Dealership Rating
Employee Rating

The service manager is very arrogant the rest of the people where great and knowledgeable More

by felixnash33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 02, 2024

Spitzer Ford Dubois, LLC responded

Providing a positive experience is our top priority, Felix, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

May 29, 2024

Dealership Rating
Employee Rating

They do an awesome job in taking care of my Lincoln I would recommend them for anyone to have there vehicles taken there More

by westoverjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

May 29, 2024

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Employee Rating

I had confidence and trust in the work that was done when this dealership was Murray’s. I don’t yet feel that kind of trust with a Spitzer’s. More

by JIMWILSON299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Susan Roush

Jun 02, 2024

Spitzer Ford Dubois, LLC responded

We're sorry to hear about your experience, Jim, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

May 24, 2024

Dealership Rating
Employee Rating

Breanna Conners and Mitch Canby were a pleasure to work with when I purchased my new car. More

by sfelton425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and glad to know that Breanna and Mitch made your experience with us top-notch. Congratulations to you on the new ride!

May 22, 2024

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Employee Rating

They were helpful in listening and fixing the problem. The were on time that the told me to come. More

by raymondstiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your 5-star review! We are so glad to have had the opportunity to work with you, and pleased that we could provide you with a seamless experience. Please drive safely!

May 19, 2024

Dealership Rating
Employee Rating

Excellent! You always take good care of my issues I highly recommend you and trust my Maverick draws attention. BTW I appreciate that you give this old girl a l More

by villellaelizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much, Elizabeth, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

May 18, 2024

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Employee Rating

They stayed late to recieve our truck, and fixed three recalls on truck. Thank you. More

by Mavrick22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Crana Jr., Susan Roush

May 20, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

May 10, 2024

Dealership Rating
Employee Rating

Always fast service, excellent customer service always,your team is extremely polite Everytime I get my car serviced. More

by Leslie Kibble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Canby, Susan Roush

May 10, 2024

Spitzer Ford Dubois, LLC responded

Hi Leslie, Thank you so much for your positive review! It is an honor to have earned your kind words. We wish you the safest of travels- on behalf of the entire team!

May 02, 2024

Dealership Rating
Employee Rating

When I called to make my appointment to have my vehicle looked at I specified that I believed the issue was associated with the A/C. I also asked for them to please call me with a quote before doing any wo More

by blueyedangel52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 05, 2024

Spitzer Ford Dubois, LLC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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