Cain Carter
Cain Carter at Niello Audi
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Cain Carter | Page 2

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Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
36 Reviews

Dealership Experience

15 yrs, 6 mos

5.0

36 Reviews

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36 Reviews of Cain Carter

January 12, 2024

Dealership Rating
Employee Rating

Great dealership. That is all I have to say. Nice people. Responsive. Honest. Available professional More

by STEVE.MERKSAMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lyon

Jan 13, 2024

Niello Audi responded

Thanks, Steve, for sharing your thoughts about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Charlie Zink General Manager czink@niello.com (916) 283-7206

January 05, 2024

Dealership Rating
Employee Rating

This was our seventh Audi and fifth with Niello so we have a decade of experience with both Niello and Cain. With that in mind, we buy from them no matter the solicitations we received from competitors e More

by LANCE30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lyon

Jan 05, 2024

Niello Audi responded

Thank you, Lance, for your kind words for Cain and our team, and congratulations on your new vehicle!! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Charlie Zink General Manager czink@niello.com (916) 283-7206

December 28, 2023

Dealership Rating
Employee Rating

Only dealership where I buy my vehicles from. Service is spectacular could improve on loaner availability. More

by erndog0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

Dec 28, 2023

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

December 15, 2023

Dealership Rating
Employee Rating

Cain was fantastic. Unfortunately the managers got pulled in and it was a less than pleasant negotiation More

by STEVEN.MAVIGLIO
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Dec 20, 2023

Niello Audi responded

We're sorry to hear about your experience, Steven, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Charlie Zink General Manager czink@niello.com (916) 283-7206

December 11, 2023

Dealership Rating
Employee Rating

Responsive team with solution driven experience. Both Cain and Robert went above and beyond to address my concerns which resulted in the best outcome for me. This is my third Niello Audi vehicle an More

by MELODY.THEBEAU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Burris, Dain Bryant

Dec 11, 2023

Niello Audi responded

Melody, We are very happy to hear Cain and Robert provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charlie Zink General Manager czink@niello.com (916) 283-7206

December 04, 2023

Dealership Rating
Employee Rating

A very pleasant experience. Cain Carter made the purchase a very easy. Would work with him again. More

by ZEFELDT
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lyon

Dec 05, 2023

Niello Audi responded

Thank you for your business and this review. We're happy to hear Cain and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Charlie Zink General Manager czink@niello.com (916) 283-7206

November 25, 2023

Dealership Rating
Employee Rating

So greatful for Cain Carter and the staff at Niello Audi! Thanks to him we are now an Audi family and could not be happier! More

by Lisakc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Lyon

Nov 26, 2023

Niello Audi responded

Thank you so much for choosing Niello Audi, Lisa! Please let us know if we can be of any more assistance! Charlie Zink General Manager czink@niello.com (916) 283-7206

November 24, 2023

Dealership Rating
Employee Rating

Cain is the best! This is the second Q5 that I got through him and did not even consider going to someone else in making the decision. More

by DERAMOS
Recommend Dealer
Yes
Nov 26, 2023

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charlie Zink General Manager czink@niello.com (916) 283-7206

November 20, 2023

Dealership Rating
Employee Rating

Great service Alexis willing to accommodate my needs. Love the fact they pickup and drop off my car for service - hate havin to drive all the way to their dealership More

by DICKGOOTEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2023

Niello Audi responded

Dick, We are very happy to hear Alexis provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Charlie Zink General Manager czink@niello.com (916) 283-7206

November 18, 2023

Dealership Rating
Employee Rating

Probably one of the best experiences we have ever had buying a car. They truly seem like they work as a team. Anxious to see how our experiences are moving forward after purchase! More

by STEVEANDDJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2023

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Charlie Zink General Manager czink@niello.com (916) 283-7206

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