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Creed Cate
Creed Cate at Niello BMW MINI
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Creed Cate

Sales Consultant

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

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5.0
19 Reviews

Dealership Experience

16 yrs, 5 mos

5.0

19 Reviews

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19 Reviews of Creed Cate

May 17, 2024

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Employee Rating

Great experience with Creed. He is enthusiastic about cars and loves to share good things about the car. Got no pressure when shopping. More

by XIONG1997827
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Recommend Dealer
Yes
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May 19, 2024

Niello BMW MINI responded

Xiong, Here at Niello BMW MINI, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Creed, and it was a pleasure having you at the dealership. We appreciate your review! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 21, 2024

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BMW crew from Sacramento helped me to get my electric car. I am happy with their customer service. Since it was hurry car was not detailed properly. More

by PRASADHBK
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erika Paleny, Jeff Holt, Brian Lonchar

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Apr 22, 2024

Niello BMW MINI responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW MINI! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

April 05, 2024

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My experience ordering my Mini was fantastic- Creed was highly responsive throughout, and was always willing to provide greater context around a long wait. Also, we enjoyed hanging out with Zoe when we vis More

by Scott Smith
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Lonchar

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Apr 06, 2024

Niello BMW MINI responded

We are so glad that Creed and our team had the opportunity to work with you and that they could make this a top-notch experience. We look forward to continuing to serve you in the future! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

April 01, 2024

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Fatima is a pleasure to work with. I’ve purchased 3 cars from her and I hope to deal with her again in the future. More

by BRADMARTIN.RE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fatima Fonseca, Fernanda Martinez, Louis Phan, Ryan Cox, Andrey Galygin

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Apr 02, 2024

Niello BMW MINI responded

Congratulations on your new purchase, Brad! It's fantastic to hear that Fatima provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW MINI! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

April 01, 2024

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I paid for my car in full, with a check, but they took more than two weeks! to process my refund after I had to bring it back. I had to call and email at least five times. Really? More

by KEVIN.G.LONG.57
Recommend Dealer
No

Other Employees Tagged: Erika Paleny, Brian Lonchar

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Apr 04, 2024

Niello BMW MINI responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Kevin, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

March 23, 2024

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Everyone that I dealt with was absolutely great. They all wanted to be sure that I was comfortable with the purchase and offered to continue to help me if I needed more instruction. Couldn’t have More

by BBQKAY
Recommend Dealer
Yes

Other Employees Tagged: Justin Watts

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Mar 24, 2024

Niello BMW MINI responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW MINI! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

March 03, 2024

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Employee Rating

Creed has always been there. He has helped us with our third Mini! We feel the dealer service was much better when they were on Auburn Blvd. But Creed needs a gold star for his More

by JMVOGEL3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Watts

Helpful
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Mar 03, 2024

Niello BMW MINI responded

Thank you for your very kind review. Creed and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello BMW MINI. Congratulations on your third new Mini! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

March 03, 2024

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Employee Rating

I’ve been using this dealership for years for my MINIs. Great staff and service. Very attentive. I’ve been a long time customer so they are always willing to work with me. More

by DOCCORN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Pizziferro, Brian Lonchar

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Mar 03, 2024

Niello BMW MINI responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

February 12, 2024

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Employee Rating

The Niello BMW staff were incredibly courteous and helpful. I felt that they cared and were interested in ensuring that I had a positive experience with the leasing process. More

by LOU_ZT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fatima Fonseca, Brian Lonchar

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Feb 12, 2024

Niello BMW MINI responded

Lou, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

February 05, 2024

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Employee Rating

Very professional, Friendly and Nice! Love my X6M Ian goes over and above to get financing! Highly recommend More

by CANDIWARDSTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Ringle , Ian Johnson

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Feb 05, 2024

Niello BMW MINI responded

Candi, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ian met your expectations. Thank you again for choosing Niello BMW MINI, we look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Manager david.sotomayor@niello.com (650) 455-7686

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