Dealership Experience
4 yrs, 5 mos
Languages Spoken
Vietnamese
48 Reviews
Write a Review48 Reviews of Louis Phan
May 14, 2024
My experience shopping for and purchasing a vehicle at Niello BMW Mini was great. It was painless and stress free. Niello BMW Mini was great. It was painless and stress free. More
Other Employees Tagged: Curtis Ringle, Fernanda Martinez, Lance Pascual, Diane Wallace
May 09, 2024
I really appreciate the delivery service of my new BMW and the extra help learning about all the features. It was so convenient to have him come to our home to show us. The whole transaction was easy and and the extra help learning about all the features. It was so convenient to have him come to our home to show us. The whole transaction was easy and took very little time EXCEPT for the surprise of all the add-ons and having to make snap decisions without any warning. More
Other Employees Tagged: Diane Wallace, Vladyslav Starun, TONY ALEXAN
May 08, 2024
I worked with IVAN not Louis Phan. IVAN was VERY knowledgeable I am 84 years old and hard of hearing and IVAN was patient with me and deserves 10stars. He answered all my questions IVAN was VERY knowledgeable I am 84 years old and hard of hearing and IVAN was patient with me and deserves 10stars. He answered all my questions and called me after the sale just to see if I had any concerns ...well when its perfect IVAN is your man IVAN should be the 2024 outstanding customer service gentleman this year. The purchase took less than 4 hours... More
April 24, 2024
The service dept does poor work. They are slow and the customer has long waits They are slow and the customer has long waits More
Other Employees Tagged: Curtis Ringle, Fatima Fonseca, Fernanda Martinez, Mohamed Sulman, Lance Pascual, Jeff Holt
April 12, 2024
Left with a great new car. Thanks very much for your help and attention. See you soon Thanks very much for your help and attention. See you soon More
Other Employees Tagged: Mohamed Sulman
April 01, 2024
Fatima is a pleasure to work with. I’ve purchased 3 cars from her and I hope to deal with her again in the future. I’ve purchased 3 cars from her and I hope to deal with her again in the future. More
Other Employees Tagged: Creed Cate, Fatima Fonseca, Fernanda Martinez, Ryan Cox, Andrey Galygin
March 28, 2024
Beginning to end the personnel were excellent, knowledgeable, pleasant and timely. It was a pleasure and easy to do business with each knowledgeable, pleasant and timely. It was a pleasure and easy to do business with each More
Other Employees Tagged: Erika Paleny, Ryan Cox , All in finance and service
March 28, 2024
My experience was performed by a team of excellence. I’m feel I’m in good hands! I’m feel I’m in good hands! More
Other Employees Tagged: Curtis Ringle, Mohamed Sulman , Shane Weirick
March 18, 2024
We loved our experience at your dealership. Fatima was great to work with. We had the deal worked out before we walked into the dealership. No hassle at all. No pressure tactics. It was the bes Fatima was great to work with. We had the deal worked out before we walked into the dealership. No hassle at all. No pressure tactics. It was the best experience we have had buying a car. Luis was also incredible to work with. We would recommend Niello BMW to our friends and family. Thanks again Fatima. More
Other Employees Tagged: Fatima Fonseca
March 08, 2024
Mohammad was of so much help with the purchase of a car for our parents. He answered our (many) questions with so much patience and grace. We appreciate all he did for us! for our parents. He answered our (many) questions with so much patience and grace. We appreciate all he did for us! More
Other Employees Tagged: Mohamed Sulman