97 Reviews
Write a Review97 Reviews of Joshua Scudder
May 31, 2024
Joshua was great. Made me feel valued. Everyone else here that I interacted with was also very friendly. Made me feel valued. Everyone else here that I interacted with was also very friendly. More
Other Employees Tagged: Stan Wilhite, Tony Acock, Chris Sebelski, Rainer Moje, Kendrick Lintecum, Jesse Venzor, Cameron Peters, Lucas Kay, Gregg Shull
May 30, 2024
Doors opened on time and given good explanation of the service to be performed. Given a estimate of how long the service would take and it was right on. Completely satisfied. service to be performed. Given a estimate of how long the service would take and it was right on. Completely satisfied. More
May 28, 2024
I have tried to patronize this dealership's service department several times - mainly because I purchased my vehicle from Brandon at this location and had a great buying experience. But almost every in department several times - mainly because I purchased my vehicle from Brandon at this location and had a great buying experience. But almost every interaction with service has been a 1-star experience. I believe Tony manages this department in a way that promotes fear-mongering and deceitful / opportunistic policies and practices. I recently gave up on Tony's department and took my vehicle to a different nearby Ram service center and had a 100% opposite experience. I wasn't pressured to sign any documents accepting responsibility for payment and the tech identified the problem quickly and the advisor worked efficiently with the warranty company, I do not believe it's a coincidence that my experience was 5-Star at Reed Ram Service. I believe the ODCJR service is rigged to take advantage of unsuspecting customers. Again, my opinion is not based on one single recent experience. I've been trying to work with ODCJR for more than 4 years and almost every single time there are unnecessary sales tactics and inefficient delays, and broken promises, and return visits for the same problems. More
Other Employees Tagged: Tony Acock
May 25, 2024
Had another wonderful experience. I’ll be back and I recommend anyone to give them your business I’ll be back and I recommend anyone to give them your business More
Other Employees Tagged: Tony Acock