Dealership Experience
4 yrs, 6 mos
Languages Spoken
Vietnamese
48 Reviews
Write a Review48 Reviews of Louis Phan
March 08, 2024
Mohammad was of so much help with the purchase of a car for our parents. He answered our (many) questions with so much patience and grace. We appreciate all he did for us! for our parents. He answered our (many) questions with so much patience and grace. We appreciate all he did for us! More
Other Employees Tagged: Mohamed Sulman
February 14, 2024
Very helpful individuals and fast at responding to any questions or concerns I had. Highly would recommend working with anyone at this dealership! questions or concerns I had. Highly would recommend working with anyone at this dealership! More
Other Employees Tagged: Fatima Fonseca, Erika Paleny
February 09, 2024
It was a pleasant and fun experience. Great customer service and no pressure at all ! Great customer service and no pressure at all ! More
Other Employees Tagged: OLGA GERASIMCHUK
February 09, 2024
Mhel was knowledgeable about the vehicle I purchased. I never felt pressured to buy. Louis has great customer service. He made sure I was taken care of. They are a great duo! I never felt pressured to buy. Louis has great customer service. He made sure I was taken care of. They are a great duo! More
Other Employees Tagged: Mhel Baldemor
February 09, 2024
Everyone was very helpful and informative! I had a great experience. Would go back again! I had a great experience. Would go back again! More
Other Employees Tagged: Mohamed Sulman , Shane Weirick
February 08, 2024
Fatima was incredible, went above and beyond, would recommend 100% working with her on your next purchase. recommend 100% working with her on your next purchase. More
Other Employees Tagged: Fatima Fonseca
February 06, 2024
Ryan Cox is an excellent representative of Niello Mini. He is knowledgeable, respectful, responsive and listens to the needs of his customers. Ryan should be fast tracked and prepared for the next leve He is knowledgeable, respectful, responsive and listens to the needs of his customers. Ryan should be fast tracked and prepared for the next level of employee development on track for a management role at Niello. More
Other Employees Tagged: Ryan Cox , Ian - Finance. Excellent to work with.
February 04, 2024
They were friendly and helpful in our car selection. I appreciate their willingness to work with us to make the best arrangements for purchasing our new car. I appreciate their willingness to work with us to make the best arrangements for purchasing our new car. More
Other Employees Tagged: Mohamed Sulman, Erika Paleny, Diane Wallace, Dalton Richards
January 27, 2024
Vladimir was very professional and knowledgeable about bmw and the features of the car. He went above and beyond in following up on the status of the vehicle. bmw and the features of the car. He went above and beyond in following up on the status of the vehicle. More
Other Employees Tagged: Justin Watts, Diane Wallace, Vladyslav Starun , Shane Weirick
January 24, 2024
The staff at Niello BMW are friendly and helpful when needed. My sales representative Andrey was super helpful and assisted in finding the best car for me. I had an appointment scheduled to fix my windsh needed. My sales representative Andrey was super helpful and assisted in finding the best car for me. I had an appointment scheduled to fix my windshield and the dealership needed to order a new one. I was told to wait for a call from the service department once it was in, but I didn’t receive a call for over one week. I had to call to check on the status of it. The communication with customers, in my experience, is a bit poor. Overall, I would come back to Niello BMW. More
Other Employees Tagged: Shane Weirick, Andrey