I have a long history when it comes to customer service. My family was in the marine industry until we sold the family business in 2002. I then came to Klaben and continue to deliver the same level of "family style" customer service! I have been married for 35 years to Rhonda, who also works at Klaben, and we have a daughter. I am a very active member of the community. When I’m not at work we are out enjoying car cruise ins and car shows.I enjoy spending time with my family or riding my Harley with my wife. 330-673-3139
Read moreDealership Experience
22 yrs, 3 mos
Industry Experience
42 yrs, 1 mo
724 Reviews
Write a Review724 Reviews of Mike Cooney
May 28, 2024
Great Dealer! Gragg is a great salesmen, sent me all of the pictures of the vehicle before I visited. The Mach 1 everything he promised. The finance department Gragg is a great salesmen, sent me all of the pictures of the vehicle before I visited. The Mach 1 everything he promised. The finance department was also willing to work with me to make the deal happen. Rich Klaben’s values go from the top down! More
Other Employees Tagged: David Mitchell, Gragg Adkins
May 25, 2024
They went above and beyond helping me and I so appreciate I’m so happy ❤️ I’m so happy ❤️ More
Other Employees Tagged: Roscoe Woodberry, Angela Mazzagatti, Gavin Fano
May 23, 2024
Just made our 4th purchase of a vehicle from Klaben Ford Lincoln of Kent. Every team member that my wife and I interacted with were cordial, professional, friendly, warm, and customer focused. We have wor Lincoln of Kent. Every team member that my wife and I interacted with were cordial, professional, friendly, warm, and customer focused. We have worked with Mike Cooney on each purchase and we have also received great service and support from Roscoe Woodberry, Revawn Wilson, Kim Wolfram, Gavin Fano and we also had the pleasure of meeting David Klaben. The support folks behind the desks in the service and parts department are also amazing and very customer focused. It is the sales excellence and the ongoing service support that brings us back-now for our 4th purchase! More
Other Employees Tagged: Roscoe Woodberry, Kim Wolfram, David Klaben, Gavin Fano, Revawn Wilson
May 21, 2024
Tyler, Louis, Roscoe, and Revawn deserve 6 stars. Love my new Expedition Timberline. Sales staff worked with me to find a vehicle that I wanted. Love my new Expedition Timberline. Sales staff worked with me to find a vehicle that I wanted. More
Other Employees Tagged: Roscoe Woodberry, Tyler Kline, Christine Klaben, Louis Polos, Gary Iuliano, Revawn Wilson
May 20, 2024
Kim is fabulous. The sales and service people all do a great job. We will be back. The sales and service people all do a great job. We will be back. More
Other Employees Tagged: Mona Crooks, Kim Wolfram
May 12, 2024
I was let pick the vehicle I wanted and not pressured to pick one Chris called me two days after purchase to make sure everything was going well so far! pick one Chris called me two days after purchase to make sure everything was going well so far! More
Other Employees Tagged: Chris Moldas, Richard Klaben, Jennifer Bowen
April 30, 2024
VERY PLEASANT EXPERIENCE. HONEST, STRAIGHT FORWARD AND NO FUNNY STUFF. I WILL BE BACK TO PURCHASE AGAIN SOON. HONEST, STRAIGHT FORWARD AND NO FUNNY STUFF. I WILL BE BACK TO PURCHASE AGAIN SOON. More
Other Employees Tagged: Shelby Wiley, Revawn Wilson
April 30, 2024
In my opinion, Mike Cooney, and Klaben Service team are all rock stars! Everyone I've dealt with at Klaben was extremely helpful and knowledgeable. No pressure guidance throughout the sales process. All t all rock stars! Everyone I've dealt with at Klaben was extremely helpful and knowledgeable. No pressure guidance throughout the sales process. All things being relatively equal; I'll never buy another vehicle anywhere else other than Klaben. More
Other Employees Tagged: Richard Klaben, Michael Albritton, Gary Iuliano, Rachel Wolf
April 28, 2024
We have been customers for many years. Mike, Roscoe and Revawn were excellent to work with. Mike, Roscoe and Revawn were excellent to work with. More
Other Employees Tagged: Roscoe Woodberry, Revawn Wilson
April 27, 2024
Awesome dealership. I would highly recommend! I have been going to Klaben Ford since 2002 and always such a friendly place and no stress, they do their best to satisfy y I would highly recommend! I have been going to Klaben Ford since 2002 and always such a friendly place and no stress, they do their best to satisfy you anyway they can. Love my new 2024 Escape! Thank you Mr. Klaben, Roscoe, Mike and Luke for making this happen! More
Other Employees Tagged: Roscoe Woodberry, Richard Klaben, Christine Klaben, Luke Deegan