Columbia Acura Inc

Efficient and friendly. It was easy to book an appointment with lots of availability and a decent work area to wait while your car is being worked on. It was easy to book an appointment with lots of availability and a decent work area to wait while your car is being worked on. More

My service was great! ! Everything was communicated and they got me out of there quick! ! Everything was communicated and they got me out of there quick! More

Technician did not check my tire pressure and my tire pressure indicator is still on. I will have to go to a gas station and check the pressures so my inidcator light will go off. pressure indicator is still on. I will have to go to a gas station and check the pressures so my inidcator light will go off. More

When I drove in, there was someone who gave me a tag and told me where to find the service counter. The service people were busy on computers and the phone. I waited and then was asked if I had an appoint told me where to find the service counter. The service people were busy on computers and the phone. I waited and then was asked if I had an appointment. No one introduced themselves. They confirmed the code on my car and then showed me where I could wait. There were several people in the waiting room and the TV was on fairly loud. There were not a lot of workspaces for people trying to work while getting their cars serviced. I know some of this maintenance was due to warranty, but I still paid $185 OOP for some type of fluids added. Would I recommend this service center? The service center was fine. The wait was longer than expected and the TV was annoying. More

Service was excellent! A One star was sent in error. If that is there, please remove it. These people are absolutely top notch. A One star was sent in error. If that is there, please remove it. These people are absolutely top notch. More

There were many delays and I was not proactively informed of the status of repairs. Car was there over a month and with one exception I was always having to initiate contact. Sometimes with no response. of the status of repairs. Car was there over a month and with one exception I was always having to initiate contact. Sometimes with no response. More

Billing is not transparent and service maintenance is not as hyundai promised when selling the car. as hyundai promised when selling the car. More

Service was excellent in all areas especially working with Lynsey she was very helpful in every way with Lynsey she was very helpful in every way More

Thank you for continuing consistent and excellent service with my vehicle! I happy to have built this relationship with the dealership. with my vehicle! I happy to have built this relationship with the dealership. More

I have been dealing with them for 9 years ! They always do a great job, very professional and they really care about customer service! They always do a great job, very professional and they really care about customer service! More