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Diehl Toyota of Hermitage
Hermitage, PA
331 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 331 reviews
May 29, 2024
Excellent Service As Always. Everyone is always very friendly. Josh Hamm was extremely helpful in answering questions regarding towing capacity and payload. He went above and bey Everyone is always very friendly. Josh Hamm was extremely helpful in answering questions regarding towing capacity and payload. He went above and beyond knowing there was not a sale that day, but I know where I will go with my next Toyota sale!! More
by Kimberly W.
Verified Customer
Helpful May 29, 2024
I have been taking my car there for regular maintenance since 2012. Service is always accommodating and curtious. since 2012. Service is always accommodating and curtious. More
by ToddMrofchak
Employees Worked With
May 27, 2024
I've been using the Toyota service department since the day I bought my truck. I've never had any issues. Randy, Benny and the tech's do a great job! day I bought my truck. I've never had any issues. Randy, Benny and the tech's do a great job! More
by bbabs0305
May 25, 2024
The waiting area is pleasant and comfortable. Employees seem to be kind, considerate and helpful. Employees seem to be kind, considerate and helpful. More
by sundiva36
Employees Worked With
May 23, 2024
Great dealership and great sales people to work with on buying a car. Bought my last three cars from them. buying a car. Bought my last three cars from them. More
by thealeguy
Employees Worked With
May 22, 2024
Good and knowledgeable staff. Very happy with them. Went for a recall and they fixed the issue. Very happy with them. Went for a recall and they fixed the issue. More
by mbaughman51
Employees Worked With
May 18, 2024
Fine service, reasonable time, clear explanation of service performed. I appreciate the work they did for me service performed. I appreciate the work they did for me More
by balasm
Employees Worked With
May 16, 2024
We were given an appointment very quickly and our problem was resolved. We were kept updated on the progress and cost. was resolved. We were kept updated on the progress and cost. More
by Nmcconahy
Employees Worked With
May 15, 2024
They are kind helpful and informative. Getting things done in a timely manner.also efficient Getting things done in a timely manner.also efficient More
by bishdarlean
Employees Worked With
May 15, 2024
Wouldn't take my certified check, had to come back. One of the fees listed on board of standards was not the same fee as was on my invoice. When asked about it the agent said the posted fee was old a One of the fees listed on board of standards was not the same fee as was on my invoice. When asked about it the agent said the posted fee was old and put a sticker over it with the "new" fee that was on my invoice. The dealership should have "ate" the difference or offered a could more free oil changes or something. Big pluses for Jason, he did a great job and kept me informed. I know I made him do extra work to brush up on the Prime and I would nominate him to be your dealerships go-to guy for any EV/hybrid purchases from anyone in the future. These vehicles are so advanced, you need someone who specializes in them. I would also invite customers back for a follow-up visit after they have had their car for about a month to go over any of these features the new car owner had discovered while driving the vehicle their first month and were unsure of or just need a refresher. There is so much to take in at the time of purchase, you just can't absorb everything. More
by pmjpowers
