Grand Prairie Ford
Grand Prairie, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Jackie was outstanding. He made things happen. If I could give him more stars I definitely would put more! Now the finance department doesn't understand the word "No." No ad He made things happen. If I could give him more stars I definitely would put more! Now the finance department doesn't understand the word "No." No add on's, options are not mandatory to purchase a vehicle. Alejandro didn't like my answer so he called Melissa. Told her the same thing and she said we're going to investigate if your insurance has GAP. Come on who says those things. I almost walked out but only decided to finish the purchasing process was because Jackie was wonderful. Finance department needs some retraining on customer service. Jackie should retrain them. More
10 stars for Jackie Mercer. He put us at ease immediately and was transparent throughout the entire purchasing process. He listened to what we wanted and respected what we were He put us at ease immediately and was transparent throughout the entire purchasing process. He listened to what we wanted and respected what we were comfortable with. 100% will seek him out for our next vehicle purchase. More
Best dealership we have ever worked with. Geo was quick to make sure that our needs were taken care of and met. Would definitely recommend this dealership as well as Geo the salesman to other Geo was quick to make sure that our needs were taken care of and met. Would definitely recommend this dealership as well as Geo the salesman to other people wanting to purchase a vehicle. More
Jackie made this a very easy experience and was easy to work with. He made it happen work with. He made it happen More
Jackie was the man! Made sure I got a deal I felt good about. They also gave me a respectable trade in on my car. Made sure I got a deal I felt good about. They also gave me a respectable trade in on my car. More
Mr.Jackie Mercer was so grate very nice and got me the best deal I’m very grateful. He is excellent if I give him 100 stars. best deal I’m very grateful. He is excellent if I give him 100 stars. More
Ron smith was an excellent salesperson. He is top of the line and is always courteous and kind. This is actually my fifth car I have bought from Ron smith. I can't thank him enough. He is top of the line and is always courteous and kind. This is actually my fifth car I have bought from Ron smith. I can't thank him enough. More
Jackie did an excellent job getting me into my new f250. Will diffentatley be back to purchase my next vehicle Will diffentatley be back to purchase my next vehicle More
The finance team was good. The sales team was awful. It took 6 hours to complete the process. I purchased my 1st car 40 years ago and have never been treated this way. They The sales team was awful. It took 6 hours to complete the process. I purchased my 1st car 40 years ago and have never been treated this way. They used every cheesy sales tactic imaginable. I will never visit this dealership again. More
Easy process from beginning to end. Everyone was responsive and helpful. Jackie was great to work with! Everyone was responsive and helpful. Jackie was great to work with! More