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Herb Gordon Subaru
Silver Spring, MD
1,491 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,491 reviews
May 31, 2024
Rodney and Vitaly are always great reps, and they clearly communicate what my car needs. communicate what my car needs. More
by thomasbacho
Helpful May 28, 2024
Brandon Le was an awesome salesman. He was an expert in the car I was buying and was really great to work with. Honestly one of my best experiences I've had buying a car. Thanks Bran He was an expert in the car I was buying and was really great to work with. Honestly one of my best experiences I've had buying a car. Thanks Brandon! More
by Jeff
May 28, 2024
Love the service team! Ask for Vitaly he is a great representative. Would recommend to all Subaru drivers. Ask for Vitaly he is a great representative. Would recommend to all Subaru drivers. More
by Edward
Employees Worked With
May 28, 2024
From soup to nuts this dealership is wonderful! From purchase to service everyone is professional and eager to explain any questions or concerns you may have. Thank you Herb Gordon Subaru!!! From purchase to service everyone is professional and eager to explain any questions or concerns you may have. Thank you Herb Gordon Subaru!!! More
by dowtinc
May 27, 2024
Recently purchased our 3rd car with Herb Gordon and it was a very easy process. Al Goldberg was great to work with and found us exactly what we wanted. We know there are many choices for cars, but we love was a very easy process. Al Goldberg was great to work with and found us exactly what we wanted. We know there are many choices for cars, but we love our Subarus, but more importantly, we absolutely love the Service Department staff at Herb Gordon. We typically work with Vitaliy, Lori, Rodney or Michael, but they all are wonderful. They are very much the reason we cannot bring ourselves to leave the Herb Gordon family. We'll need to replace another car in the next year and plan to be back because of the customer service they offer. More
by trishalay
May 24, 2024
Mo was professional and friendly. He made my purchase easy in every aspect. I would recommend him to any friend. He made my purchase easy in every aspect. I would recommend him to any friend. More
by maureennich
Employees Worked With
May 23, 2024
Vitaliy provided exceptional communication with prompt responses to concerns and amazing service. My Forester was cleaned and awaiting me upon arrival and has never ran as well as it does now that the rec responses to concerns and amazing service. My Forester was cleaned and awaiting me upon arrival and has never ran as well as it does now that the recommended Carbon Clean service has been done. Thank you Vitaliy and the rest of the Herb Gordon Subaru service team. More
by Roger J
May 21, 2024
Great service at Herb Gordon Subaru. Luis is super awesome! He was prompt, clear about expectations, and deftly managed the service start to finish. He re returned to me a nicely spiffed Luis is super awesome! He was prompt, clear about expectations, and deftly managed the service start to finish. He re returned to me a nicely spiffed up car and even parked it backed in so that taking off was a breeze! Great dealership, great service! More
by Gigi
Employees Worked With
May 20, 2024
AMAZING service from Luis. Really cares about the customer and goes out of his way to help. Very pleased with all the help! Really cares about the customer and goes out of his way to help. Very pleased with all the help! More
by A-De98
Employees Worked With
May 18, 2024
Always easy to make an appointment. The service is always professional. They never try to upsell you on things you do not need. Customer service is always excellent. I always feel like The service is always professional. They never try to upsell you on things you do not need. Customer service is always excellent. I always feel like they really care about both me and my car. More
by jbrown
Employees Worked With
