Mercedes-Benz of Eugene

I returned to MB Eugene after my last mercedes was totaled in an accident They have always treated me with courtesy and respect and I appreciate their good service. totaled in an accident They have always treated me with courtesy and respect and I appreciate their good service. More

I was able to buy my car easily through a series of texts and emails. The process was pretty simple. and emails. The process was pretty simple. More

Easton helped with the entire buying process of my new Mercedes. From looking at various models with him to working with their finance department - the experience was seamless. Highly recommend! Mercedes. From looking at various models with him to working with their finance department - the experience was seamless. Highly recommend! More

Staff is Professional, dealership clean, good selection of cars, there was no pressure to buy of cars, there was no pressure to buy More

Always extremely attentive and expedient. I have another car so I was not in a rush to get my Mercedes back from service. I have another car so I was not in a rush to get my Mercedes back from service. More

They got my car in promptly, and did an excellent job with the work they performed. Jason kept us informed as to the progress. with the work they performed. Jason kept us informed as to the progress. More

Easton was incredibly helpful in getting my MercedesMe App account set up and connected to my car. Thanks Easton! App account set up and connected to my car. Thanks Easton! More

I took my car to the dealer since my Mercedes model has a closed transmission. When dropping off the car, I said the transmission fluid was probably low. I was quoted $518 for transmission service, which I a closed transmission. When dropping off the car, I said the transmission fluid was probably low. I was quoted $518 for transmission service, which I approved. After a $195 transmission diagnosis and a subsequent $195 general mechanic diagnosis, my new quote included a new transmission, new brakes, new belts, and a handful of other suggested repairs. Some repairs could be delayed (a/c compressor). I picked up the car and took to a local/reputable repair shop and had repairs made there. The transmission was low in fluid. The front brakes were replaced, while the rear brakes were in good condition. The belts were also in good condition. For the completed repairs, I paid $895. For the same repairs, Eugene Mercedes quoted $9915! And I got to pay $390 for mostly misdiagnosed service. More

MB Eugene does a terrific job making the car buying & maintaining process comfortable. Easton made our purchase process the easiest. I appreciated the time he took to walk us through various vehicles via maintaining process comfortable. Easton made our purchase process the easiest. I appreciated the time he took to walk us through various vehicles via video, and preparing the one we chose ready to go when we came to test drive. He made sure the purchasing process was as convenient & professional as possible for us! More

Ml 350 service. At service they managed to break wiper mechanism and create engine oil/ fluid leaks that never existed before in 9 years of owning the car. Tim At service they managed to break wiper mechanism and create engine oil/ fluid leaks that never existed before in 9 years of owning the car. Time lost on these items is significant and confidence in MB Eugene lost as well. A complete failure in service, More