AutoMax Preowned Marlborough

Great dealership Bought a 2011 Honda CR-V from Automax Preowned about a month ago. Paul and Bob handled the whole process and were very helpful and friendly. They fixe Bought a 2011 Honda CR-V from Automax Preowned about a month ago. Paul and Bob handled the whole process and were very helpful and friendly. They fixed all the little things that I asked them to checked on the car and delivered it to me in great condition with new tires, breaks and oil changed. I love the car and had no problems with it so far. The price was also decent. They dealt with all the paperwork and I didn't have to do much. Paul even recommended an insurance company and I got great deal and huge discount with the insurance because of him. Overall great experience. Thank you guys! More

no pressure I recently bought a 2007 f150 from Automax in Marlborough. I appreciated being able to browse with no sales pressure. When I was ready to talk, Paul w I recently bought a 2007 f150 from Automax in Marlborough. I appreciated being able to browse with no sales pressure. When I was ready to talk, Paul was readily available and more than happy to answer my questions. Paul told me upfront that they had not serviced the truck yet, but it was completely serviced before I took delivery. They put all new tires, new front brakes, changed oil and addressed a concern about the rough idle.Upon verification of my insurance, they took care of registering the truck and acquiring my plates. The day after delivery, I went to Automax in Framingham to get the truck inspected. The wait time was very reasonable and the service people were friendly and helpful. More

Good deal by Paul I had good deal with Automax Marlboro branch,i have dealed with Paul from the beginning of my car search.He has provided best deal with less milla I had good deal with Automax Marlboro branch,i have dealed with Paul from the beginning of my car search.He has provided best deal with less millage.Even i have little bit worried by seeing reviews about the automax got a good deal from them and my car is working well as of now.Paul told me even if i have any issues please bring it back we will fix it that is what i am happy about.My car is working good.All i can refer is Paul as your sales person. More

Great Employees!!! Purchased an Acura TL from this dealer, Price was very good compared to other dealers.. Paul the salesman was very nice, friendly and honest.. I give Purchased an Acura TL from this dealer, Price was very good compared to other dealers.. Paul the salesman was very nice, friendly and honest.. I give Paul A++++, Highly recommend him as your sales Person.. I am very happy with my purchase. Would return in the future!!!! Bob the finance man is also very polite and professional!!!! A Happy Car Owner More

Great Experience Great group of people at AutoMax Preowned Marlborough . They worked with me to get the price I wanted on my 2010 BMW 335. I am very very happy with m Great group of people at AutoMax Preowned Marlborough . They worked with me to get the price I wanted on my 2010 BMW 335. I am very very happy with my experience here and I do recommend this dealership. More

Paul Rocks This was an amazing experience and I would recconmmend this dealership to anyone. They were kind, friendly and most importantly, honest with us from t This was an amazing experience and I would recconmmend this dealership to anyone. They were kind, friendly and most importantly, honest with us from the start. More

The best cars for bset price--- Chris you rock I just moved into USA and was looking for a used car for a reasonable proce. After a lot of research, i finalized on three dealers -- Boch Motors, Nor I just moved into USA and was looking for a used car for a reasonable proce. After a lot of research, i finalized on three dealers -- Boch Motors, Northend Motors and Automax Preowned. I visited Boch, but i think they are least bothered about selling the car. Then i went to North end motors. All 3 cars, which i short listed, was not available and already sold out. But those were showing on the website as available. The Sales person was good and polite, but he was trying to push a little to buy other models, which i was not vey much interested. Then i came to Automax Preowned, Marlborough. I came here last as it was 35 miles away and was not very much serious about them. But after coming here and meeting Chris, it was really a very very nice experience. He helped me in browsing through the inventory in snowfall and i went for test drive with 3-4 cars. Then i finalized for Honda Accord. Chris also helped me in replacing the new tires and replacing the new breaks, as i asked for that. He provided me floor mats as well. He helped me immensely in my paperwork as well. I refered one of my friend and he also bought a car from CHris, for which Chris also gifted me 100$ referral bonus. Being an alien citizen, it was really a difficult task. But being at Automax Preowned and with Chris, all these seems to be a cakewalk for me. I strongly recommend this dealer to everybody. Thank you, Shiba Parida More

Bad Experience! I bought a VW CC from these folks and it was the worst experience I ever had with a dealership and is a prime example of why used car dealers have bad I bought a VW CC from these folks and it was the worst experience I ever had with a dealership and is a prime example of why used car dealers have bad reputations. Reasons? 1.) During the test drive, the car smelled strongly of "perfume". I found out later that is because the prior owner was a chain smoker and I eventually had to pay for an ozone treatment to get rid of it. 2.) The car was not ready on time and the salesman did not call to let me know, stating "I was just going to call you" at pick up time. Not good, especially since I shifted my schedule to get the car. That said, I called him several times for various reasons and left messages; he never called back. 3.) The salesman was telling me about loans I could get while stating out loud my credit score, loud enough for all in the place to hear. Not good business practice. 4.) The finance guy is a high pressure type who tells you what you need with the car, whether you want it or not. After a bit or wrangling, that was curtailed. 5.) Found out our first road trip the car had a bad wheel bearing. I called the salesman several times and he never returned my calls. I finally brought it in and had to pay for a rental car out of my pocket, though I had the car only a few days. When I dropped the car off, the salesman looked at me like an idiot, guess he saw the pissed off look I had and was afraid to talk to me. 6.) I called the finance guy for copies of paperwork my daughter inadvertently threw out. After several messages (there is a trend here), I finally spoke to him. He took down my email address and assured me I would receive the documents soon...I never did. 7.) No follow up call from anyone. My advice? Learn from the mistakes of myself and the other reviewers. Stay away from these folks and research anyone you might buy from. Wish I did! More

The experience of buying from Automax was just what I want and expect -dealt with Paul and Al. Had done plenty of research so knew I was getting a good, solid deal and the entire process was efficient a want and expect -dealt with Paul and Al. Had done plenty of research so knew I was getting a good, solid deal and the entire process was efficient and painless. For now, I'll reserve judgment on the quality of the vehicle I just purchased but I expect it will turn out great. They did a nice job prepping the car for delivery. More

This experience began about six months ago when my windows began to stop working intermittently. When pressure was applied to the door, the windows would work, but this trick soon began to lose its e windows began to stop working intermittently. When pressure was applied to the door, the windows would work, but this trick soon began to lose its effect and the windows stopped working completely. When I had called up Nissan Marlborough initially, I had spoken to a receptionist in Service who said that my part was not covered, and to find out I would have to commit to some payment. As a purchaser of an extended warranty, I ignored her and drove around angrier than heck that my new-ish car was having old car problems. Upon receipt of a recall notice from Nissan, I had brought the car in and fought my way to a technician on the phone. Once they were on the line, I was able to find out a trove of information about my policy, including the fact that my window malfunctions were covered. When that problem was solved, it was as easy as bringing the car in and having the work done, and picking it up at the end of the day. Oil changes are about $5 more, but they can run diagnostics on your Nissan like a small shop can't. Main take away - make sure to talk to the technicians about any car problems and how it relates to your policy. Once that hurdle is overcome, they are a very knowledgeable and skillful service shop that costs a little more than Johnny Mechanic, but is usually worth the cost More