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Baierl Subaru

Pittsburgh, PA

4.7
966 Reviews

9545 Perry Highway

Pittsburgh, PA

15237

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Showing 966 reviews

October 22, 2014

Excellence, Professionalism and Customer Oriented. Best Sales transaction I ever experienced. No stress or pressure making the deal. Straight forward friendly sales approach. Was formally greeted or we More

by greg.regan.5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Gavita, Garrett Goss, Allyse Hauser, John "Mod" Modaffari
October 21, 2014

very pleasent experience As my old car was 15 years old with 170,000 + miles it was time to invest in a new vehicle. I researched various brands and settled on Subaru. The on More

by bp314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt ? , Finance, Patrick Shutrump
October 20, 2014

Great experience buying my new car. I bought a Kia last year for my daughter and spent many hours running from dealer to dealer. I eventually found myself at Baierl Kia and they beat the More

by rfrayer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Nowakowski
October 20, 2014

Best Experience Ever!!!!!!!!!!!! I had recently totaled my first vehicle and I did not know where to go. I started looking at dealerships and I found Baierl Subaru. The first day that More

by ssw42695
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Nowakowski
October 19, 2014

Wonderful! We recently bought a used car with very low mileage from Bairel Subaru. Mike was exceptional and we never felt pressure to buy. He was extremely hones More

by Erinable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Goessler, Ethen Omer
October 16, 2014

awesome salesman!! My boyfriend bought his very first brand new car & Jay made the experience for him so easy & Jay went above & beyond.. I'd highly recommend Baierl!!!! More

by whisper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Cotts
October 13, 2014

Great experience! We initially chose to buy from Baierl because they have USAA member pricing for their vehicles, but after working with them we would absolutely recomm More

by kv52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allyse Hauser, John "Mod" Modaffari
October 12, 2014

Too busy to sell me a car I went to purchase a car on a Saturday at noon. After waiting ten minutes for someone to assist me, Jay stopped by. I told him I needed to walk out More

by jennifer.stonebarash
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Cotts
Oct 30, 2014 -

Baierl Subaru responded

Thank you for taking the time to give us some feedback about your visit to our store. First, please let me apologize for your experience. We strive to give all of our customers the time and attention they deserve and it sounds like we fell short with you that Saturday. Because most of our customers are off on weekends, Saturday is our busiest day of the week. Additionally, due to the nature of the paperwork required by the state for every vehicle purchase, we do have to schedule appointments by the hour in our business office in order for a customer to take a vehicle home. This particular Saturday we were completely booked from open to close. We certainly appreciate your business and I wish we did have time to accommodate your schedule that day. We are open from 9-9 Monday-Thursday and 9-5 Friday as well. If you ever want to pay us a visit again please feel free to reach out to me before coming in and I can take the time to personally work with you and try to make up for your previous experience. Again, my apologies, and don't hesitate to contact me should you need anything in the future. Best regards, Bob Gavita General Sales Manager 724-741-1226

October 11, 2014

My first car buying experience made simple, easy, and fun! I recently experienced a total engine failure on my old SUV, in which I was not ready to handle whatsoever. I needed to find a new vehicle, and fast, More

by Alex Burns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Pushak
October 10, 2014

Not what I expected. Recently purchased a Forester for/with my daughter. I really was not looking forward to the experience. Fortunately, Beverly Nowakowski was our Sale More

by bgvz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Nowakowski
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