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Smythe Volvo

Summit, NJ

4.9
5,686 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 5,686 reviews

November 07, 2014

No Hassle - Great Experience We had a great experience purchasing from Chris and the whole Smythe Volvo team. They were very attentive and informative, making the experience hass More

by jjdoyle78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen, Alex Kattwinkel
Nov 13, 2014 -

Smythe Volvo responded

Thank you for taking the time to write about your great experience here at Smythe Volvo and congratulations on the purchase of your vehicle from us! Chris Henriksen, in his 20+ years of service here, along with our entire team, has always been known to be attentive, informative and professional with all of our customers. Enjoy the vehicle and we look forward to the opportunity of helping you with your future automotive needs. Safe Driving!

November 05, 2014

Over the top service Over he Memorial Day Weekend, my daughter got some bad gasoline. Her S40 conked out on the Sunday before Memorial Day while driving on RT 33 in rural More

by gredgate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2014 -

Smythe Volvo responded

Glad to have been assistance to your daughter and her S40 in a time of need. Doug MacAdam has been with us over 30 years and has a ton of loyal customers. Part of the reason for the loyalty is because of his tremendous caring and compassion he gives to all his customers. We hope your daughter avoids bad gasoline but if she doesn't or needs her vehicle serviced, know we are always a phone call, e-mail or visit away from helping her out. Safe Driving!

October 30, 2014

Honest and Easygoing Got our second Volvo from Smythe and enjoy working with the entire crew. They are easy to work with, eager to please and very knowledgeable. The whole More

by landofeven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Melquist, Chris Henriksen
Oct 31, 2014 -

Smythe Volvo responded

Congratulations on your second Volvo purchase from Smythe Volvo. Providing a friendly pressure-free environment combined with an experienced and knowledgeable staff has driven the Smythe Volvo brand for nearly 50 years. Enjoy your 2nd Volvo from us and know we are always a phone call, e-mail or visit away from meeting your automotive needs. Safe Driving!

October 26, 2014

New volvo polestar Just bought a new volvo polestar.car is the very best I've ever owned and that includes bmw and Mercedes.my sales pro Kristian h and every one at smyt More

by Rich brodow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Craig Melquist, Nick Pavano, Alex Kattwinkel, Kristian Henriksen
Oct 31, 2014 -

Smythe Volvo responded

Wow, enjoy that amazing new Polestar and thank you for your second purchase from us. The Polestar combo of safety, style and performance is second to none. Your Polestar Consultant Kristian Henriksen was raised on Volvos and knows Polestar inside and out. From our President Kevin all throughout Smythe Volvo, you can always expect to find a helpful and caring individual looking to deliver a great experience to you. Have a blast driving around that Polestar and feel free to reach out to us for any of your future automotive needs. Safe Driving!

October 23, 2014

2nd generation customer My dad used to get all his cars through Smythe Volvo. My wife and I have used their service department for years and recently bought a used BMW from t More

by Treeder65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Henriksen, Gabe Levy
Oct 31, 2014 -

Smythe Volvo responded

Congratulations on your purchase of a Pre-Owned vehicle from us and we appreciate you taking the time to post about your positive experience here. Our Pre-Owned Manager Gabe Levy does an extraordinary job of locating your next Pre-Owned vehicle. As you know, our Service Department is second to none in customer satisfaction which is why we so many loyal customers such as yourself. Enjoy your vehicle and know we are always an e-mail, phone call or visit away from meeting your automotive needs. Safe Driving!

October 23, 2014

No pressure, fast and very accommodating! Had just lost my previous Volvo in a car accident and was considering other brands for a replacement after poor interactions with other Volvo dealers More

by ezulueta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen, Alex Kattwinkel, Ashley Butfiloski
Oct 31, 2014 -

Smythe Volvo responded

Enjoy your new vehicle from us and we appreciate your business. We've had many customers over our 48 years who came in as referrals or recommendations. The backbone of our existence has always been making customer satisfaction our top priority. Our Pre-Owned Inventory is stocked with a diverse blend to suit any vehicle need. When you couple that with our friendly and no-pressure environment as well as a seamless purchasing procedure, you receive a fantastic car buying experience. Enjoy your vehicle and we look forward to keeping it running smooth and sound for many years to come. Safe Driving!

October 22, 2014

Purchase of a V60 We just went to check out a color for the V60 on our way home from an outing in New Jersey. We actually live in Brooklyn, but had decided not to use t More

by PatriceBarnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2014 -

Smythe Volvo responded

Congratulations on the purchase of your V60 from us and we appreciate the kind sentiments about your experience here. We are honored that you live in Brooklyn and you chose our Summit, NJ dealership to purchase your V60. Your Sales Consultant PJ Lee is a caring and pleasant person who truly loves helping people find the right vehicle for themselves. Enjoy your V60 and we'd love the opportunity to service your vehicle as we have many NY customers who service their Volvos here. Safe Driving!

October 19, 2014

No pressure, comfortable car buying experience Very happy with my first Volvo purchase. Dealership was a step above the others I had visited. No pressure sales and honest negotiations. Would rec More

by ferencmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Oct 31, 2014 -

Smythe Volvo responded

Congratulations on the purchase of your vehicle from us and thank you for taking the time to post about your experience here. We pride ourselves on providing a level of customer service that is a step above everyone else. Whether you meet with Chris Henriksen or any of our other Sales Consultants, you will enjoy a no-pressure environment as well as a transparent and honest negotiation. Enjoy your vehicle and feel free to reach out to us for any of your future automotive needs. Safe Driving!

October 13, 2014

Enjoyable and painless exerpience We had such a great experience at Smythe Volvo. The ease of the process and great customer service was so refreshing! They had a great selection of ce More

by dunigank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen, Kristian Henriksen
Oct 14, 2014 -

Smythe Volvo responded

Thank you for the kind words about your experience here at Smythe Volvo. Upon every visit here, you can expect great customer service due to interacting with a patient, pleasant and knowledgeable employee. The Henriksen's have been delivering this sort of service to customers of Smythe Volvo for the last quarter century. Please remember we are always here to assist you with any of your automotive needs. Safe Driving!

October 13, 2014

Great Experience, Great Dealer Twelve years ago we purchased a 2002 Volvo V70 from Chris Henriksen at Smythe Volvo in Summit, NJ. We were very happy with the car and also with the s More

by callichen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Henriksen
Oct 14, 2014 -

Smythe Volvo responded

Congratulations on the purchase of your XC70 and we appreciate your loyalty to the Smythe Volvo brand for the last 12 years. Especially since you moved to Virginia 12 years ago! In Chris Henriksen's 25 years here at Smythe Volvo, he's established a long and loyal list of customers like yourself. He patiently listens to all of his customer's needs while also always being honest and fair. Enjoy the XC70 for many years to come and know your favorite NJ Volvo dealer is always a phone call, e-mail or visit away from meeting your automotive needs. Safe Driving!

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