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Land Rover Rockland

Rockland, MA

4.7
354 Reviews

1022 Hingham St

Rockland, MA

02370

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Showing 354 reviews

October 31, 2014

Overall Great Experience This is my second time being at the dealership in Hanover to get a new Range Rover Evoque. I decided to trade in my 2013 Range Rover Evoque for the 2 More

by AndrewLam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Schuman
October 22, 2014

great experience! The whole team made this "car buying experience" a very pleasant one. We are returning costumers and after test driving other strong contenders, decid More

by Ed3jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Schuman
October 20, 2014

terrific group of people I had been car shopping for months and tested several comparable makes and models. I was extremely satisfied that throughout the entire process Craig More

by Garycat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Feit, Craig Schuman, Glenn Presutti
September 25, 2014

easy to do business with I went in to the dealer with their internet advertising and Glenn was very helpful in showing me the cars I was interested in. Although the final pric More

by leizheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Presutti
August 03, 2014

I would not go to any other dealer We have purchased 3 new Land Rovers from this dealership and have received extremely great service and friendly assistance from the entire staff. The More

by fuzzykat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burbine, Joe Anselmo, Michael Feit, Craig Schuman
August 02, 2014

I got everything I wanted. Excellent experience. Craig found me the exact model I wanted and was able to get me into the car. He went the extra distance to make sure every aspec More

by wileyjeanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Schuman
July 14, 2014

Great Experience at Land Rover Hanover ! Starting with my initial email to dealership re: inventory, the experience could not have been any better. Mellyssa Coutinho was my primary contact More

by jriccio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mellyssa Coutinho
July 03, 2014

Excellent Experience From the moment I contacted Land Rover Hanover to the time my vehicle was delivered I was treated extremely professionally and with great appreciation More

by gkouri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Schuman
May 24, 2014

Land Rover of Hanover Is Terrible I brought my Range Rover in for Service. When I drove home from a $250 oil change (new car) The check engine light went on. I have been in the dealers More

by Kmmcleod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Many people
Aug 04, 2014 -

Land Rover Rockland responded

Good afternoon Kevin, I trust the Range Rover Sport is enjoyable to you again now that the issues mentioned in your review have been resolved. I hope you feel we offered the utmost level of care and respect from our management team, when the owner Tim Porelle worked with you personally on the weekend of your review, to make sure you had a suitable loaner vehicle for the duration of the repair.Service Manager Joe Anselmo came in on a Sunday when the store is closed to help you get that loaner, and the specific problem mentioned was addressed. We have shown in good faith that we wish make your experience with our service department satisfactory and of highest regard. If you hadn't spoken up, we would not have know there was an issue, so we do appreciate the opportunity to make amends for our errors. We are dedicated to show you that we, as a team, do care. We care a lot about our customers, our community and we most certainly care about your safety. We hope this review no longer reflects how you feel about us as a dealership or service department. If there is anything further to discuss, or if you are still unsatisfied with the services you receive, please reach out to Joe Anselmo again personally. Best, Mellyssa Coutinho Internet Administrator (and your personal Sales Guide!)

April 01, 2014

Glenn and James connected the entire experience together between Sales and Service. This is the 4 vehicle I have purchased from this dealership and I have reccomended plenty more customers and we all keep More

by ecoveney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Burbine, Glenn Presutti
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