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Davidson Ford of Clay

Liverpool, NY

4.5
87 Reviews

3690 NY-31

Liverpool, NY

13090

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87 Reviews of Davidson Ford of Clay

April 09, 2024

Ed was very helpful and addressed all of my concerns Bought my last car at Davidson and will by my next one too More

by mskimpel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed, Review Responder
Apr 10, 2024 -

Davidson Ford of Clay responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2024

Best experience buying a new Bronco, could not be happier. My salesman, Matt Ripp was great . Definitely would recommend him. More

by Heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Ripp, Review Responder
Apr 08, 2024 -

Davidson Ford of Clay responded

Hi Heather, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 09, 2024

Friendly and smooth buying process! Clay dealership was nice and clean. Have not been there for service yet, but sure they will be great! More

by wbarzee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Review Responder
Mar 12, 2024 -

Davidson Ford of Clay responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 20, 2024

Always great customer service Matt has helped me at least three times with new leases listens to what your looking fir More

by Phylliscrisafulli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt and arron, Review Responder
January 18, 2024

Mark Rupp is a very nice person. He made our experience enjoyable. I would recommend. More

by ppidg05
Recommend Dealer
Yes
Employees Worked With
Review Responder
Jan 19, 2024 -

Davidson Ford of Clay responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 07, 2023

I recently purchased a Ford Ecosport from Davidson. My sales person was Mark Rupp and he was fabulous. He is very knowledgeable, friendly, and helpful but not pushy. He made purchasing a vehicle fun i More

by dachsiemom62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rupp, Review Responder
Nov 09, 2023 -

Davidson Ford of Clay responded

Hi, thank you for leaving such a great review and high star rating. We hope you continue to choose Davidson Ford for all your vehicle needs! Take care!

October 26, 2023

I just bought my 2020 Ford Explorer at Davidson Ford of Clay. Jordan and Aaron made the experience both easy and efficient, and they were both personable, courteous, and extremely competent. They explain More

by Beast
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Review Responder
Oct 28, 2023 -

Davidson Ford of Clay responded

Hello, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

October 16, 2023

Terrible time getting oil change. Slow and not communicative at all. Would not recommend to anyone More

by cgold13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Oct 20, 2023 -

Davidson Ford of Clay responded

Hello Cassandra. We're very sorry for the wait time during your appointment. We are working on a process to help improve our online scheduling platform so there is no confusion and extensive wait time. If you'd like to speak further to our management team, you can reach our customer experience manager Alekzandra at 315-836-4344 or customerservice@davidsonautogroup.com.

September 21, 2023

Salesman was very friendly, knowledgeable & helpful (Ed). The dealership delivered what they promised. Davidson Ford More

by wcw5961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Perra, Review Responder
Sep 24, 2023 -

Davidson Ford of Clay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 17, 2023

Good people, service was good in all respects, execpt having to wait for hours to meet with the business manager to conclude the vehicle purschase. More

by donschlueter42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ann Lagatella, Review Responder
Aug 19, 2023 -

Davidson Ford of Clay responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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