Motorworld Mitsubishi

Motorworld Mitsubishi
150 Motorworld Dr
Wilkes-Barre, Pennsylvania 18703
(888) 795-1804

Manufacturer: Mitsubishi

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Twenty-Four Month Rating: 4.3/5
9 Reviews
Motorworld Mitsubishi

Overall Score: 4 Star Rating4.3



About Motorworld Mitsubishi
Certified: Motorworld Mitsubishi

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timandkelly96
11/28/2011 5:26:14 PM

Overall Score: 2 Star Rating   2.4  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: dan and ken

My Review of Motorworld Mitsubishi:
Dan was our saleman and he was very good. Ken the man who did the paperwork and the loan papers was very bad because he didn't explain what the full payments would be he told us what the payment would be but did not show us the complete loan papers and explain what we would be paying in total. He said sign here sign here and we waited a very long time for him and it was push to get out the door. Yes we could of asked to see the full loan papers but we were pushed with the paperwork and we were there a very long time.

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ralphloitfelder
9/6/2011 3:09:56 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ken Hoats/Bill Zaleppa

My Review of Motorworld Mitsubishi:
I am very pleased with the overall customer service starting with the initial on-line quote and on-line contact to the actual face to face meeting.
Bill and Ken were very professional and friendly and answered all my questions and addressed all my concerns.

I will recommend Motorworld to family and friends.

Thank you,
Ralph Loitfelder

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darktunnels1
5/12/2011 12:37:08 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Anthony Catalano

My Review of Motorworld Mitsubishi:
My daughter was buying her very first brand new car and Tony was terrific.. When she did not understand something he had no problem explaining it to her again. When they went on the test drive he put her at ease driving the car. He gave her the best deals possible which made her a very happy camper !!! All in all "our" experiance was great..

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e17452
10/23/2010 9:01:51 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gary Blackledge

My Review of Motorworld Mitsubishi:
I was very impressed with the salesman, Gary. I came to Motorworld ready to purchase a new car but had no idea what I wanted. Gary listened to what I was willing to spend and what I was looking for in a car. He helped me choose a car that I am extremely happy with that fits me perfectly. Gary took me step by step through the whole process. He explained financial options that I was not aware of. I got a much better car than I expected for the money I was willing to spend. Not once did I feel pressured or pushed in the direction of a vehicle I was not certain of.

While waiting for Gary to return with financial information, another salesman saw me sitting and questioned if I would like a drink. I was empressed.

The Financial Manager, who's name I do not remember, was also a very nice gentlemen and provided me with a lot of information.

I have already told friends and family about my experience and hope they also go to Motorworld for their next vehicle. I know I will.

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pchallen
4/26/2010 2:46:23 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gary Blackledte and Bill Zaleppa

My Review of Motorworld Mitsubishi:
Gary was a great help during our SUV search. He never pressered us in to any sales, he listened to what we wanted and did not presser us to look at something else which we have run up against with other dealerships and also other sales people. Gary also was very good at explainning all the details of are new SUV to us before we left. We are going to be in the market for a new car in about 4 to 6 months and I will diffently be going back to Gary and we have already recommend Gary to others.

We also worked with Bill (Finance Manager) which he also was very pleasant to work with and also very helpful.

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hitman845
2/25/2010 7:32:08 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: dan and kevin

My Review of Motorworld Mitsubishi:
yes i enjoyed my overall expierence very much. from the salesmaman to the financincing i was very pleased. i will definitley recommend this dealership and car. also i was very impressed with what i will get service wise. i mean my first oil change is free and if i have to get work done on the veichle i will get a loaner car

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jdienno
8/20/2009 9:12:36 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim and Kevin

My Review of Motorworld Mitsubishi:
The whole experience and process was very pleasurable as it should be. Most other Dealers cause the buying experience to be much more lengthly and burdensome for the consumer. A clear breath of fresh air in a very competitive market.

My personal thanks to your team.

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ZigIsAwesome
6/28/2009 12:11:39 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dan

My Review of Motorworld Mitsubishi:
Once the found out what i was looking for all of a sudden I turned around and they have 4 different versions of the car i was looking for parked out front of the office, i didn't even see them do it. I really enjoyed that, my only complaint is that the salesman who was helping me kept wandering away, I was uncertain if he really wanted the sale, but he was a great guy nonetheless and very knowledgeable and helpful.

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bj1218
11/11/2008 5:35:12 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Len, Bryan, Omir

My Review of Motorworld Mitsubishi:
After we found the Mitsubishi office we had nothing but wonderful treatment. Everyone in the office went out of their way for us. We did however stop at the Honda office and ask where we could find Mitsubishi and the 2 salesmen gave us a hard time about telling us where it was. I understand everyone wants to earn a living, but we wanted Mitsubishi not Honda. They finally did give us the information. Again, Once we got to the Mitsubishi office it was first class treatment all the way.

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