Bay Ridge Volvo

So Happy!!!!! Thanks to Fouad Fares for making this so simple....I love my new XC60......I came to see it on Thursday night and less than 24 hours I was driving it Thanks to Fouad Fares for making this so simple....I love my new XC60......I came to see it on Thursday night and less than 24 hours I was driving it back to New Jersey!......so easy, very fair price and a great car..... More

Excellent Customer Service: David Gokhshtein & John Rotante. I would like to commend the outstanding /excellent service provided by Mr. David Gokhshtein in getting my new XC60, for that I am grateful. As a Finan I would like to commend the outstanding /excellent service provided by Mr. David Gokhshtein in getting my new XC60, for that I am grateful. As a Finance Director he went above and beyond providing service, the communication and treatment is like a family smooth and comfy. He guides and personalized the needs of his client and have them decide freely (from the favorite color, features, accessories, and financial aspect) which is an excellent factor that makes a buyer feel comfortable of the car and less pressure in choosing and deciding. The best Financial Adviser I ever met. Mr. John Rotante is excellent in helping although out the process of getting the car, he is very patient and excellent and makes sure that I know all the details and functionality of my new car. He follows up with the me the next day after the car was picked up, making sure that all is working well and the gesture is highly appreciated. (Please have John’s Photo available in the webpage). Being with Bay Ridge Volvo since 2004, this is our third car with them (SC40, XC90, and the latest XC60). They also provide the best service in maintaining the car and I always mentioned in any survey the greatness of my 11 years Volvo Adviser (Service and Parts) Mr. Nelson Morales he is the best. Bay Ridge Volvo is an excellent team. Thank you. Sincerely, Fe More

The Volvo experience I Jocelyn miner and Lu had a fantastic time with john rotante. It felt like meeting a good freind you have not seen in 20 years big up jo I Jocelyn miner and Lu had a fantastic time with john rotante. It felt like meeting a good freind you have not seen in 20 years big up john . Dave was excellent can't even explain in words . We Would offer to drive potential customers . That's how best we can it it More

John Rotante Provides Superior Customer Service John Rotante went above and beyond in my purchase of a new XC60. He is extremely customer-focused, very knowledgeable about Volvo's fleet, and helped John Rotante went above and beyond in my purchase of a new XC60. He is extremely customer-focused, very knowledgeable about Volvo's fleet, and helped me throughout the whole purchase and delivery process of my new vehicle. I participated in Volvo's overseas delivery program and John regularly followed up with me and even provided me with road maps of Sweden for my trip! I'm very happy with my car and my experience working with John. I would definitely purchase a car from him again. More

Terrible experience so far! My xc60 was towed in 48 hours ago and I still have not received any word on what is wrong with the car and what work it requires. C'mon! Really? 48 hours and no one has ca hours ago and I still have not received any word on what is wrong with the car and what work it requires. C'mon! Really? 48 hours and no one has called to discuss the car? When I called the first day Robert told me he thought the car would be ready that day. I informed him that if it wasn't done I would need to pick up a loaner for following day. I called again and was told they hadn't even looked at my car and there were no loaners available. Day 2: I called in the morning and was told no one had looked at the car yet. I told him I would need to pick up a loaner car. He agreed to it. When I arrived at the agreed upon time I had to wait over an hour. Robert was rude and when I requested information about my car his response was to display aggravation. I'm still waiting after 2 full days to find out any info. Is this normal? These guys are in over their heads! They obviously can't keep up with the demand. Customer service is definitely not a priority! I would think twice about leasing a Volvo again. This service center is impossible to deal with! More

An overall pleasant experience. At the end of the day I got a great price on a good car. Was shocked when I heard the numbers and wasn't even considering initially as I thought the car was way too expensiv got a great price on a good car. Was shocked when I heard the numbers and wasn't even considering initially as I thought the car was way too expensive for what I was looking for, a station car. I look forward to the next two years, hoping all works well. More

Outstanding service. We lost a Lexus during Hurricane Sandy. Scott Rozany was extremely helpful, courteous & well informed, he made leasing our new XC90 a quick and painless process. He even set up our i Sandy. Scott Rozany was extremely helpful, courteous & well informed, he made leasing our new XC90 a quick and painless process. He even set up our insurance. David Gokhshtein made the financing a breeze. Fouad Fares was also very informative. Great team. I would recommend Bay Ridge Volvo to anyone looking for a new car. More

Scott Rozany is the best car salesman I've worked with. He goes above and beyond what I'd expect. Great service at Bay Ridge Volvo. He goes above and beyond what I'd expect. Great service at Bay Ridge Volvo. More

Just bought my 3rd Volvo from this dealer, after fleeing the creeps at Manhattan Volvo. This time was quite a shocker. My 2010 XC70 was vandalized in a private parking lot at JFK, SafePark (the ultimate j the creeps at Manhattan Volvo. This time was quite a shocker. My 2010 XC70 was vandalized in a private parking lot at JFK, SafePark (the ultimate joke). It was electrocted and declared a total loss. The parking lot denies responsiblity of course, luckily GEICO paid for a new car. The service guys and sales guys at Bay Ridge Volvo were great throughout the ordeal, especially Nelson is service and Scott in sales. I am now in my new S80 T6 and could not be happier. By the way, their service department is open to midnight most nights and you can get the best pizza in NYC a couple blocks away. More

actually, Bay Ridge was my second dealer of choice given the proximity to me, i live in Manhattan. So i went to Manhattan Motor Car company and had a very bad experience and did not buy from them. But i rem the proximity to me, i live in Manhattan. So i went to Manhattan Motor Car company and had a very bad experience and did not buy from them. But i remembered a gracious e-mail from Scott Rozany who wanted to "earn" my business. And he did!!!! I went back to them, Scott did everything he said he would do, should me a range a vehicles, and then sold me what i needed. I was never pressured or felt as if i was being over-sold. The business manager David Gokhshtein also worked a financing miracle for me, so a deal well done! I appreciate the efforts of Scott Rozany and highly recommend him and his team! More