Kelly Cadillac

Kelly Cadillac is great, BUT Cadillac ia not I purchased a 2015 Escalade from Kelly in Aug/Sept of 2014. After several weeks I noticed the driver seat had a "blueish" tint to it. My jeans were ru I purchased a 2015 Escalade from Kelly in Aug/Sept of 2014. After several weeks I noticed the driver seat had a "blueish" tint to it. My jeans were rubbing off & staining my light beige seats. Needless to say I was not happy, BTW still not w/Cadillac. Lynn Yoder has been wonderful in trying to make me a happy customer. He has had the seats cleaned twice I think, replaced the driver seating part and nothing seems to work. Cadillac has a problem w/the leather they are buying & won't admit it or fix permanently. Cadillac's answer is "we have 2 cleaners available". what nonsense from them. Lynn ordered the cleaners & enough new leather to cover both seats completely. It was completed tda. I am anxious to see how this works. The next 3-4 weeks will tell. He has been a pleasure to work with once we got on the same page.It is not Kelly's problem directly. It is Cadillac's but indirectly Kelly's as they are the rep. I have very high regards for Lynn. Just wish somebody up the line in Cadillac management was as concerned as Lynn. More

Buying experience Kelly Cadillac is a beautiful and clean location with a nice selection of new and used vehicles. It is obvious to me that they have had many satisfied Kelly Cadillac is a beautiful and clean location with a nice selection of new and used vehicles. It is obvious to me that they have had many satisfied customers for many years. I hope to be a customer in the future. More

Excellent Customer Service From the moment that I contacted Kelly Cadillac and spoke to Marc J. Gagliardi , sales representative, my experience with Kelly Cadillac has been terr From the moment that I contacted Kelly Cadillac and spoke to Marc J. Gagliardi , sales representative, my experience with Kelly Cadillac has been terrific. I purchased my 2014 Cadillac XTS with Marc J. Gagliardi's assistance. The process was seamless and enjoyable. After my purchase, the service has been excellent. Marc J. Gagliardi has gone beyond my expectations from mailing back to me some left behind personal items from my trade-in vehicle to responding to my emails promptly even on a Sunday evening. I will always be a Kelly Cadillac fan and customer. Thanks Marc J. Gagliardi and the team at Kelly Cadillac. You are all truly the best Cadillac dealership !! More

Excellent Customer Service! From the minute I walked towards their front door Mr Kelly was there to greet me. This made me feel very welcome! Then Uzma was there to take care of From the minute I walked towards their front door Mr Kelly was there to greet me. This made me feel very welcome! Then Uzma was there to take care of me. She was very helpful every step of the way. I am now a proud owner of a like new 2007 DTS. I would highly recommend this Dealership. I was rather impressed with their Customer Service!! More

Great people This is my second leased Cadillac with the Kelly dealership. With the first lease not going as planned due to some issues with the vehicle, the TEAM This is my second leased Cadillac with the Kelly dealership. With the first lease not going as planned due to some issues with the vehicle, the TEAM at Kelly Cadillac reacted in a manner in which all dealerships should act. It was first class all the way. Geoff and his staff not only stand by the product that they are selling, but they stand up for the customer in every way possible. I didn't feel like I was buying another car from a dealership, instead, it felt like I was buying a car from a friend. From Geoff, Allan and Uzma in sales to Lynn, Doug and Scott in service, this TEAM acts as one and is always available for the customer and their needs. More

Satisfied customers of Kelly Cadillac After a stressful and unsuccessful day of car shopping at apple Cadillac we decided to drive from york to Lancaster to check out what Kelly Cadillac h After a stressful and unsuccessful day of car shopping at apple Cadillac we decided to drive from york to Lancaster to check out what Kelly Cadillac had to offer. We pleasantly met Howard Solodky in the parking. We immediately felt comfortable. He gave us the time we needed with no pressure and helped us successfully purchase a SRX Cadilac which was our goal for the day. The whole Kelly Cadillac family was awesome. If your are looking for a car, go to Kelly Cadillac. You won't go wrong and you will be glad you did. Gregg and Tammy Poff More

Excellent experience. This is my second purchase. Highly recommend for both sales and service. Feel very taken care of, they go over and above. My dealership for sure!! This is my second purchase. Highly recommend for both sales and service. Feel very taken care of, they go over and above. My dealership for sure!! More

Great Car Buying Experience I purchased a 2014 XTS. This was most pleasant and efficient car buying I have ever experienced. There was no pressure to purchase a vehicle...ju I purchased a 2014 XTS. This was most pleasant and efficient car buying I have ever experienced. There was no pressure to purchase a vehicle...just a desire by staff to be as informative as possible about the vehicle I was contemplating buying. I will recommend Kelly Cadillac to my friends. More

Always a Great Experience! My experience at Kelly Cadillac is always wonderful! The entire staff is so courteous and helpful! The service team is awesome! Always willing to go a My experience at Kelly Cadillac is always wonderful! The entire staff is so courteous and helpful! The service team is awesome! Always willing to go above and beyond! Thank you for your amazing service! More