Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ray Catena Audi Freehold
Freehold, NJ
1,976 Reviews
Joining the Freehold, NJ community as your local Audi dealership,we are excited to share our Audi Inventory with our new neighbors! As we open our doors at Audi Freehold, we pledge to deliver extraordinary service to our customers in the greater Freehold area. To reach the high goal we've set for delivering distinctive customer service day in and day out, we're offering several exciting amenities as we kick things off, like a Free Car Wash for Life plan with the purchase of a new Audi from our New Inventory. We've also adopted the Audi Progressive Retail Experience to create a hassle-free atmosphere for all of our Freehold customers!
Our knowledgeable staff is looking forward to working with you for all your Audi needs, whether your interest lies in our new or used inventory, or our Parts or Service Center. Our commitment continues as we make financing your new Audi a less daunting task through our Auto Finance Center and the expert members of our finance department who share the goal of getting you on the road with your new Audi.
If you need even more reason to shop at Audi Freehold, we like to have a little fun, too. As if test-driving our extensive new Audi inventory wasn't entertainment enough, we've added a little friendly competition with a pool table in our lobby!
At Audi Freehold, our enthusiasm for the community and our growing Audi inventory is contagious. We're conveniently located just down the street from Freehold Raceway Mall, Monmouth Racetrack, iPlay America, and many other popular destinations in the area! Join in the fun and visit us at 3561 US Route 9 in Freehold, NJ today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,976 reviews
June 11, 2015
Amazing Service !! Anthony was amazing, from the time i walked in he couldn't be more helpful! He was willing to work with me in a professional, friendly way and made my Anthony was amazing, from the time i walked in he couldn't be more helpful! He was willing to work with me in a professional, friendly way and made my car buying experience stress free! If anyone i know is interested in purchasing an Audi i would definitely send them his way! Thanks so much anthony!!! More
by natiello721
Employees Worked With
Anthony Tango
Helpful June 10, 2015
New Audi Q5 Matt at Freehold Audi was extremely helpful and professional in the purchase of my new Audi Q5. He assisted me every step of the way. The entire pro Matt at Freehold Audi was extremely helpful and professional in the purchase of my new Audi Q5. He assisted me every step of the way. The entire process was painless and stress free. More
by Dave
Employees Worked With
Matthew Seuffert
June 10, 2015
Great Experience Anthony was a great salesman for Audi. He was very helpful, knowledgeable, and professional I would recommend Anthony to anyone buying a car at this d Anthony was a great salesman for Audi. He was very helpful, knowledgeable, and professional I would recommend Anthony to anyone buying a car at this dealership. He went above and beyond and made buying my car a wonderful experience. More
by nicse75
Employees Worked With
Anthony Tango
June 05, 2015
Pleasant Were very friendly, did not feel pressured and explained everything clearly. Did have to haggle a bit b ut that is always expected at a car dealershi Were very friendly, did not feel pressured and explained everything clearly. Did have to haggle a bit b ut that is always expected at a car dealership. More
by George
Employees Worked With
Tim Cahill
June 02, 2015
Very Professional Purchasing a new car can be stressful, but not here at Freehold Audi. Michael actually listened to me and understood what I wanted in a new car. He w Purchasing a new car can be stressful, but not here at Freehold Audi. Michael actually listened to me and understood what I wanted in a new car. He was respectful, knowledgeable with a sense of humor, i.e. very professional! He knows how to sell the A7, he talked about the car and he let the car do the "talking". We made a deal. I will recommend him! More
by Babsc
May 29, 2015
Very disrespectful. The day after giving my credit card to hold the vehicle, I'm told that it was sold. I agreed to a different color combination. I was promised that the The day after giving my credit card to hold the vehicle, I'm told that it was sold. I agreed to a different color combination. I was promised that the car would be waiting for me by 7pm. Later I was told that wasn't the case, it wouldn't be there until after 9. I was being spoken down to, being told that I would never find a deal like this. At one point I was suggested that I buy a Mercedes. I was told by Kiki that his management has his back. As a previous Ray Catena customer, and a member of their referral program, I'm very surprised the way I was treated. When you buy a new car, you want to have a positive experience. This was completely opposite. Price isn't everything, customer relationship is. More
by AnthonyR
Employees Worked With
May 28, 2015
the best salesperson I've ever seen. I wanted to lease Audi Q5..very nice car, fun to drive, not too big, great for a family of 3. Iiass made the process very fast and without headaches. I wanted to lease Audi Q5..very nice car, fun to drive, not too big, great for a family of 3. Iiass made the process very fast and without headaches. Explained everything about the car, gave us welcome gifts, I liked the family size umbrella the most... He was very patient and friendly, had great sense of humor, and very knowledgeable. Young and full of energy, pleasure to talk to. Very satisfied!!! More
by angie69
Employees Worked With
Ilyass Benohod
May 27, 2015
No Pressure Great Experience When I entered the showroom I expected to be approach by a salesman as soon as I walked through the door. This was no the case at all. The professiona When I entered the showroom I expected to be approach by a salesman as soon as I walked through the door. This was no the case at all. The professional young ladies welcomed us and when we told them were just going to look around they immediately said to feel free and take all the time you need. It's only when we asked to see a salesperson we are introduced to Alex Demsky. We explained to him that we were interested in the Audi A6 and he was extremely helpful in showing an also explaining everything about the vehicle to us. So much so that we decided to take a test drive. Alex accompanied us and also suggested that my wife also drive the vehicle. We liked it so much we decided right there to purchase one. As it turned out we actually bought the vehicle we tested. We never told Alex that we had visited other dealerships that day including Lexus and Mercedes. It was because of Alex that we made the decision to purchase the Audi A6. He made it all easy. From financing to delivery and we could not be happier. Thanks again Alex!!!! More
by Joey A
Employees Worked With
Alexander Demsky
May 27, 2015
Easy and painless experience Excellent experience, was short on time and able to complete most of the transaction for my new RS5 via email. I never felt pressured into buying pro Excellent experience, was short on time and able to complete most of the transaction for my new RS5 via email. I never felt pressured into buying products I didn't want or need, price negotiations were reasonable, and at closing he had all of the paperwork ready to go. It was a seamless and painless process. He was straightforward, very responsive (because I had a lot of questions) and delivered on everything he committed to. Dealership was immaculate with a nice selection. I would certainly go back to this dealership and would recommend Lane with no hesitation. More
by T
Employees Worked With
Lane Griffin
May 26, 2015
Very positive experience. I purchased a pre-owned M5 the other day from Roberto Rivera. The transaction was fair and honest. I would recommend this dealership to others. I've e I purchased a pre-owned M5 the other day from Roberto Rivera. The transaction was fair and honest. I would recommend this dealership to others. I've even mentioned to my brother that he should come in and take a look. After I bought the care Philip Montfort sat with me and explained all the new features. Usually car buying is a very stressful experience but it wasn't here. More
by M5Man
Employees Worked With
Roberto Rivera, Philip Montfort
