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Gates GMC Nissan

North Windham, CT

4.9
3,608 Reviews
We here at Gates GMC Nissan CT are glad to be at your service. We value all of our customers and want to make sure that you have an excellent experience here at our Connecticut GMC/Nissan location. If you are coming in for service, enjoy free wifi internet access in our leather couches in our service lounge, get a complimentary coffee and car wash with every service visit, even if it is just for an oil change. Can't make it to North Windham, CT that is fine, we will come to you for anything!! Need to get an oil change, want to look at a new car, need a ride to work, we do it all here at Gates GMC Nissan CT. Call us today or stop down and visit, your 100% satisfaction is our goal and promise.
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143 Boston Post Road

North Windham, CT

06256

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Showing 3,608 reviews

September 05, 2015

New car We came in to see Paul Mazza because he has treated us well in the past. He was with other customers so Paul Bacon took us fit a test drive while we w More

by Jhb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 03, 2015

Excellent in every aspectM The salesman was very informative, asked all the right questions to help me find the vehicle that would suit my needs and what features were important More

by Elvira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 02, 2015

Recent purchase of Nissan Rogue from Ralph Clement at Gates Excellent service. Everyone at Gates is friendly & accommodating to make sure you feel at home & are comfortable. This is actually the 5th vehicle w More

by RJRogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 02, 2015

Run, Run as fast as you can Probably the worst car buying experience I have ever had other than the last time they screwed me over (17 years ago). I was the first to look at this More

by pissedcustomer
Recommend Dealer
No
Employees Worked With
Other Employees : Jimmy Yilmaz, Rich Denesha
Sep 17, 2015 -

Gates GMC Nissan responded

Dear Customer, We are sorry for your frustration with the sales process here, but we are both aware that we offered to hold the truck with a deposit when you were visiting us, liked the truck, and just had to check with your wife to see if you could get it. You did decline to leave a deposit at that point, and when you contacted us the following day to put a hold on the vehicle we had a customer actively looking at it in our showroom. As they were here, they had first right to the vehicle, and did purchase it at that time. Obviously we would take any solid deal that is in front of us rather than take a chance on a customer tomorrow. We apologize if you did not fully understand the situation, and the process, but we would never say no to a deal that we offered. We are sorry that we could not come to a decision and agreement on the truck while you were here, and that you missed out on this vehicle. Thank you for the opportunity to earn your business, and we hope to have that opportunity again in the future. Best Regards, Team Gates GMC Buick Nissan

September 02, 2015

Surprisingly pleasant and very helpful I found Gates and their staff, especially Jimmy Yilmaz, pleasant, informative and caring in addressing our needs and desires with our purchase. We we More

by ldrouin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jimmy Yilmaz
September 01, 2015

Accommodating Friendly, knowledgeable, and accommodating dealership. Most importantly was the honorable demeanor of our salesman. I haven't been able to say that ab More

by Meister6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Ackel
September 01, 2015

Great! I have just purchased my 4th Nissan with Ralph as my salesman. Its great working with the same salesman, Ralph understands the things that are importa More

by sentraowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 31, 2015

Excellent Customer Service Purchased a Nissan Murano in the beginning of the year. Brian and Jimmy made our car buying experience better than any other dealership we have dealt More

by MomOf3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Philips, Jimmy Yilmaz
August 31, 2015

Fantastic Expeience! Rick is a fantastic salesman to deal with! I have full faith that he works for me to get me the best deal and takes my needs into consideration. My tr More

by tplace1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Ackel
August 31, 2015

Above and beyond Martin went above and beyond my expectations. He worked out an awesome deal for us not only with price but with delivery as well. My phones calls were More

by PBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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