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Crown Buick GMC
St. Petersburg, FL
3,699 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday Closed - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,699 reviews
October 13, 2015
Excellent service I was at your dealership service department today and met your service advisor "Michael Gregory" and he had my service completed "New Motor Mounts" an I was at your dealership service department today and met your service advisor "Michael Gregory" and he had my service completed "New Motor Mounts" and gave me a loaner car. I was so pleased with his expertise and professionalism that I will return with any other services I need for my vehicle. Also Doris at the payment desk was very kind lady. More
by BURKE PROPERTIES
Employees Worked With
Michael Gregory
Helpful October 11, 2015
Buying Experience One Day Start to Finish E-mailed questions to our sales person Mr. Mike Sellers right when dealership opened, he worked with us the entire day getting the sale done, he was s E-mailed questions to our sales person Mr. Mike Sellers right when dealership opened, he worked with us the entire day getting the sale done, he was so courteous and helpful. When Mike had to step away Dorothea could not help us enough. Great Buying Experience. More
by ann12345
Employees Worked With
Craig Blacklidge, George Kozlowski, Dorothea Pack, Michael Sellers
October 11, 2015
Service We was given excellent service on our last visit. Visit was timely and car wash was a plus.Thanks for your commitment to customer statisfaction We was given excellent service on our last visit. Visit was timely and car wash was a plus.Thanks for your commitment to customer statisfaction More
by James1992
Employees Worked With
October 09, 2015
professional service excellent service and bill hevel was prompt, courteous offered a courtesy ride home, while service was being performed Next appointment made at the s excellent service and bill hevel was prompt, courteous offered a courtesy ride home, while service was being performed Next appointment made at the same time. More
by robnznj
Employees Worked With
October 06, 2015
Treated With Respect I had a repeat visit for the same problem concerning "service engine soon" light. No hassles, No charge. Bill was great. I was actually surprised t I had a repeat visit for the same problem concerning "service engine soon" light. No hassles, No charge. Bill was great. I was actually surprised that a new problem wasn't found. Bill treated me with respect and kindness and did not take advantage of an "old" woman who knows nothing about vehicle engines. Thank you immensely. More
by Retired Secretary
Employees Worked With
October 06, 2015
Service Manager Kindness Service Manager, Greg Berry, at Crown Buick went out of his way to help me. My Buick Enclave transmission failed and I was out of town. I called OnSta Service Manager, Greg Berry, at Crown Buick went out of his way to help me. My Buick Enclave transmission failed and I was out of town. I called OnStar who contacted Buick Roadside assistance and informed me of the warranty recall for this transmission problem. They sent a flatbed tow truck in less time than was estimated by at least a half hour. It was a Saturday so the service department was actually closed at 4:00PM, but Greg was still there. I spoke with him and let him know the details. He made every effort possible to set up a service vehicle for me to use while my car was being repaired. He also waited for up to an hour after his business hours until we arrived at the dealer with my vehicle. Thanks so much for your kindness in providing service and making the experience one of calming and reassurance rather than chaos of a broken down vehicle.. He made sure everything was taken car of and that I had all of the information I needed during this time. Thanks so very much!!! I highly recommend this dealership and service manager, Greg Berry, for anyone wishing to have a calm helpful customer service experience!!! Linda Martian More
by Lynmart
Employees Worked With
Greg Berry
October 05, 2015
Great Experience Brian is the most knowledgeable sales person I have ever met. He goes above and beyond for his customers and can certainly help you find the right veh Brian is the most knowledgeable sales person I have ever met. He goes above and beyond for his customers and can certainly help you find the right vehicle for you. I highly recommend checking out Brian and the Crown GMC team for your next car. More
by Diane Piper
Employees Worked With
Brian Gerts, George Kozlowski
October 05, 2015
Excellent Sales Person My salesperson Julie Sartain was the best. She really made it a great experience and truly had my best interest at heart!! Also, a big shout out to G My salesperson Julie Sartain was the best. She really made it a great experience and truly had my best interest at heart!! Also, a big shout out to George in finance who had me in and out expeditiously, and Craig the GM for approving a great deal!! And last but not least, thank you Jarred for getting my vehicle delivered to me. Thanks everyone at Crown Buick GMC!!! More
by Firefighter Kevin
Employees Worked With
Craig Blacklidge, George Kozlowski, Julie Sartain, Jarrad Sullivan
October 03, 2015
Over the top Customer Service. Greg Berry goes out of his way to LISTEN and make sure that the problem is found quickly and with the minimum amount of cost. No wild goose chases he Greg Berry goes out of his way to LISTEN and make sure that the problem is found quickly and with the minimum amount of cost. No wild goose chases here. Prices are very reasonable considering this is a dealership and discounts are given whenever possible. Courtesy rides are efficient and timely, and when available courtesy cars are provided without charge. OUTSTANDING Dealership and Service Department far exceeding the local competition. More
by Classis Buick Owner
Employees Worked With
Greg Berry
October 03, 2015
Service Manager I have been going to Crown Buick for over 20 years and have always had excellent service. Greg Berry is an excellent service manager and I prefer wo I have been going to Crown Buick for over 20 years and have always had excellent service. Greg Berry is an excellent service manager and I prefer working with Greg because he is pleasant and knowledgeable. I knew when he was a mechanic and found him to be excellent in that area as well. More
by Fran2131
Employees Worked With
Greg Berry
