Kelly Buick GMC
Emmaus, PA
Filter Reviews by Keyword
By Type
Showing 1,692 reviews
FUTURE REPEAT CUSTOMER Nick's knowledge of the Vehicle and and how he presented the facts is what determined my choice in my GMC CANYON. Walked me through each step! Hi Nick's knowledge of the Vehicle and and how he presented the facts is what determined my choice in my GMC CANYON. Walked me through each step! His Knowledge and patience is what I enjoyed, and will go back each time I buy a vehicle. I would feel comfortable recomending Nick to anyone!!!! More
MY VEHICLE-SHOPPING ADVENTURE MY DODGE DURANGO HAD 215,00 MILES AND WAS SHOWING WEAR & TEAR. I STARTED OUT LOOKING AT USED VEHICLES IN DOYLESTOWN,PA. AND CAME AWAY WITH A SENSE OF MY DODGE DURANGO HAD 215,00 MILES AND WAS SHOWING WEAR & TEAR. I STARTED OUT LOOKING AT USED VEHICLES IN DOYLESTOWN,PA. AND CAME AWAY WITH A SENSE OF HAVING TO PAY ALMOST AS MUCH FOR A USED CAR (WITH LOW MILEAGE) AS COMPARED WITH A NEW ONE. THEN I WENT TO A DODGE DEALERSHIP AND CAME AWAY NOT TOO HAPPY,THEN I WENT TO STROUDSBURG, PA AND THINGS STARTED BECOMING VERY DISAPPOINTING AND THEN I WENT TO KELLY BUICK GMC IN EMMAUS, PA. AND THINGS STARTED TO LOOK-UP! I TEST-DROVE A VEHICLE THAT I WAS TOLD (BY PHONE)THAT THEY HAD IN STOCK AND IT WAS REALLY THERE!!! THEN I SPOTTED A FLEET OF VEHICLES THAT HAD A LOOK THAT I LIKED.SO, I QUESTIONED THE SALESPERSON, HEATHER DOLL, ABOUT THE ENCORE AND SHE SHOWED ME ALL THE DETAILS THAT THE BUICK ENCORE HAD TO OFFER AND THAT WAS IT!!! A FRIEND OF MINE TOLD ME THAT HE HATED BUYING A NEW CAR BECAUSE ,AFTERWARDS, HE ALWAYS FEELS RIPPED-OFF!! WELL, I FEEL VERY HAPPY WITH MY CHOICE AND I'M SO HAPPY THAT I WENT TO KELLY BUICK GMC AND VERY HAPPY AND PLEASED WITH THE SALES-EMPLOYEE HEATHER DOLL AND HER FOLLOW-UP SINCE MY PURCHASE OF MY RUBY RED BUICK ENCORE. More
Heather Doll She is the most wonderful person that goes up and beyond to find the perfect car for that person.I plan on going back to her every car I plan to buy. She is the most wonderful person that goes up and beyond to find the perfect car for that person.I plan on going back to her every car I plan to buy. She is a ten star person :) More
Great and Knowledgeable Nick has great product knowledge and communication skills!! He was very patient while I worked through my purchasing decision... Already have recom Nick has great product knowledge and communication skills!! He was very patient while I worked through my purchasing decision... Already have recommended him to a co-worker and they too bought a vehicle from Nick!! I while be coming back to him for my next vehicle. More
Got a great price - they went the extra mile to help us We found the right car for us, and were able to negotiate a great price. Efrain Lopez put in the extra effort to help us with our decision - great ser We found the right car for us, and were able to negotiate a great price. Efrain Lopez put in the extra effort to help us with our decision - great service! More
5 Stars All The Way. Nick Paxos is outstanding at what he does. I went to Kelly Buick on a whim and left a customer. Nick is not only professional, he is an excellent sa Nick Paxos is outstanding at what he does. I went to Kelly Buick on a whim and left a customer. Nick is not only professional, he is an excellent sales associate. He understood what I was looking for and was willing to work with me. He made the "Car Buying" experience comfortable and easy. Nick is a 5 Star Salesman. More
great experience i was looking for a dealership with a large volume of gmc terrains to look from and Kelly provided them. I've purchased a very goodlooking vehicle i was looking for a dealership with a large volume of gmc terrains to look from and Kelly provided them. I've purchased a very goodlooking vehicle More
heather was a pleasure to work with and knowledgeable Heather made us feel comfortable and she seemed to truly care about our needs. I would highly recommend her to our family and friends. She was fiendl Heather made us feel comfortable and she seemed to truly care about our needs. I would highly recommend her to our family and friends. She was fiendly and courteous. More
Very nice experience My wife and i had spent the lat week going from dealer to dealer in search of a car. This was not a fun time. Then we stopped in at Kelly Buick. We w My wife and i had spent the lat week going from dealer to dealer in search of a car. This was not a fun time. Then we stopped in at Kelly Buick. We were introduced to Mike Sabler in Sales. We explained our situation to which Mike made us feel comfortable that we could find a car here. He was absolutely correct. We left Kelly with a vehicle that surpassed our dreams and stayed within budget. After meeting a boat load of car salesman over this search, i can honestly say,working with Mike was very refreshing. His soft approach coupled with a compassionate, caring demeanor kept us from looking any where else. Overall, Kelly Buick was a very nice experience. Eric & Cindy More
Overall positive Overall very positive. My only complaint is I came in to look at vehicles on Friday. I told them we were still looking at a couple of other vehicles Overall very positive. My only complaint is I came in to look at vehicles on Friday. I told them we were still looking at a couple of other vehicles. The dealer called me on Sat morning to make a deal which I was interested in. At one moment, the dealer said they would need to check and see if they accepted the price and they would call me back. They did call back and we agreed on a price. Unfortunately, the other dealer they needed to get the car from sold the car. We fortunately came to a deal on another vehicle. I just would have assumed that if you called me to make the deal and then got off the phone to discuss price with the sales manager, you would have checked to see the vehicle was actually still available vice agreeing to deal with me and then learning the original vehicle was no longer available. More