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Kelly Buick GMC

Kelly Buick GMC

585 State Rd.
Emmaus, Pennsylvania 18049


Sales: (610) 967-2101
Service: (610) 965-5700
Parts: (610) 421-4515

Kelly Buick GMC
Manufacturers: Buick, GMC

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    4.9
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 191 reviews

4.9

4.9 out of 5

295 lifetime reviews

Kelly Buick GMC

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Certified: Kelly Buick GMC

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Kelly Buick GMC has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Kelly Buick GMC

As the premier Emmaus GMC Buick and Easton GMC Buick dealer, Kelly Buick GMC would like to welcome you! Whether you’re researching new Buick's, GMC's, used cars, are ready to buy, or are looking for a reliable service and parts department, our Emmaus Buick GMC dealership has you covered!

Kelly Buick GMC has an outstanding reputation because we put the customer first. Visit our Franconia GMC and Franconia Buick dealership and test-drive the new GMC Terrain Crossover SUV or the professional grade Sierra. Kelly Buick GMC is also your Buick dealer from Easton to Bethlehem, PA, come in and see the award-winning LaCrosse sedan or Enclave crossover. You should know that Kelly Buick GMC has a vehicle to meet your transportation needs.

As a used car Bethlehem GMC dealer, Kelly Buick GMC is proud to offer you a wide selection of used cars, used trucks, and used SUVs that are like new. Our dealership also has a great selection of quality used Bethlehem Buicks and GMCs. Don’t hesitate to contact us regarding affordable financing options on any new or used car, truck, and SUV in Emmaus.

When searching for a service department in the Allentown area you can trust your Buick or GMC with, come to the GM Goodwrench trained and certified technicians at Kelly Buick GMC. Our
Allentown GMC and Allentown Buick dealership’s parts department supplies quality OEM parts and our service and parts departments are up-front and personable. For all of your Buick GMC needs visit Kelly Buick GMC at 585 State Road Emmaus PA, 18049.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 7:30 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 1:00 PM

Sunday: Closed


Our Amenities

jmcq
5/21/2013 1:16:36 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony JayetilekeAnthony Jayetileke
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.5

My Review Of Kelly Buick GMC:

Anthony and staff were very professional. I felt at ease during the process and happy with my decision. Anthony was the reason I returned to Kelly Buick. He was patient and answered every question!

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schlack
5/20/2013 3:17:04 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony JayetilekeAnthony Jayetileke
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Buick GMC:

Our experience with leasing our Verano was excellent. Anthony Jayetileke was very helpful and personable from the first contact through the total experience. The leasing and purchase options were clearly explained. We had ample time to drive the demo and deal with questions
about the car itself. The financial arrangements were good for either option, though we decided on leasing. The paperwork was long, as usual, but was also clearly explained. We felt as comfortable as possible when making a commitment like this. Anthony was an outstanding
representative for Buick customer service.

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Bob_and_Jane
5/17/2013 2:56:06 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Zack NebbakiZack Nebbaki
  • Customer Service:

    N/A
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    4.8

My Review Of Kelly Buick GMC:

No Pressure . . . No Pushiness . . . . Gave us a relaxed experience and a better then expected price. My wife especially commented on how the over-all experience was positive.....

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melmor
5/3/2013 12:34:22 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick PaxosNick Paxos
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Buick GMC:

Mike (title is business mgr.) and my husband and I go back 15 years and we have dealt with him on financing our car and he is asset to have in your dealership. Mike is a person that knows his customers and which sales person to put them with. Nick was a great sales person he was friendly and knowledgeable about all the cars on the lot and never did he rush through any part of the proses to just make a sale. He was so willing to please us that my husband had to work and he is a truck driver so his days can be long, so I signed the paperwork in the morning and Nick brought the deal home with him and came out to meet with us at 10:00pm for my husband to sign the deal, as to not put a buried on us to get him to the dealership by 9:00pm to sign. There are not a lot of dealerships that keep employees for many years but I as a customer will always go back to the same people to do business with because of the trust that is built. We have bought 7 new car over the years from Kelley Dealerships through out the Le High Valley area and due to the people over those years which have only been 4 have always ways been the type of people that go the extra mile that is really not needed. Well enough about this Nick was the one who really went to the extra mile by meeting us late at night on his own time to finish signing the deal, and for that being said, I thank you for allowing me to take part in the survey. Where was this years ago? Thanks, Melanie Morgan

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36st
4/29/2013 1:39:42 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Michael HolmwoodMichael Holmwood
Nick PaxosNick Paxos
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Buick GMC:

Everyone was extremely helpful in understanding to our needs.Nick, took the time to give me a test ride in the car and explain everything to me thoroughly. We are and this new service that they offer the" Kelly trade cycle".Blake, took his time explaining everything to us about the financial side of this deal. Michael took the time to explain to me all the different types of vehicles available. Nick, is one person who gave us all of this time to help us finalize our decision.I appreciate Nick, help very much because I will always be able to go back to him and get the help that I need.I would recommend this dealership, and Nick Paxos, with his team of helpers. Everyone contributed, with all their expertise, knowledge.

Thank You,
Marijane Hansen

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TheHoins
4/19/2013 7:04:32 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick PaxosNick Paxos
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Buick GMC:

Nick Paxos was professional and courteous. He took care of us in our purchase of a 2007 BMW. I can't say the same about the "higher ups". They tried to give us the highest interest rate, not even checking to see what my credit score was (which is over 800). After saying something, they did finally get me an excellent rate. However I can't say enough about Nick Paxos. He was very nice and a great and friendly salesman to work with.

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cynOjeda
4/19/2013 10:20:00 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick PaxosNick Paxos
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Buick GMC:

Had a great overall experience purchasing a used car. The price was good and the service was excellent! Nick was very helpful. Would recommend this dealership for both new and used sales.

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RFarber
4/15/2013 11:24:13 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick PaxosNick Paxos
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Buick GMC:

My lease on my Subaru was almost up. My wife just purchased a new car from Kelly and insisted I come talk to Nick Paxos about another car. I was impressed with the deal he could get me on a new Buick Verona. I like the new car and comfortable with the deal. Kelly has a nice selection and a nice garage to work with.

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RFarber
4/15/2013 11:07:38 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick PaxosNick Paxos
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Buick GMC:

I bought a Buick Encore from Nick Paxos at Kelly. I went to the garage for service on my GMC. But I started looking and Nick was very patient with me. He took the time to understand what I really needed and also what I wanted. He found what I needed and wanted and worked to get me the deal I was comfortable with. He was fun to deal with. I will buy from Kelly again and would buy from Nick.

Rosemary Farber

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Shoover888
4/2/2013 4:43:12 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Anthony JayetilekeAnthony Jayetileke
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Kelly Buick GMC:

This dealer was very accommodated to me on a car that they just got in and not quite ready for sale. Very friendly atmosphere & no pressures on negotiating.

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