Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jaffarian Volvo
Haverhill, MA
509 Reviews
The Jaffarian family has been part of the Merrimack Valley community for generations with our grandparents starting a 'filling' station over 75 years ago in Haverhill. Years later, we are still family-owned with both 3rd and 4th generations actively involved in the day to day operations at Jaffarian Volvo.
We realize you have many choices when it comes to buying or leasing a vehicle and servicing your vehicle in the Andover, North Andover, Methuen and Newburyport areas. We are committed to putting you precisely where you deserve in the process: the driver's seat. We don't expect you to come to Jaffarian because we are family-owned. We expect you to come because you know you are going to get treated the way you deserve to be treated: listening to your needs, being treated with respect and courtesy. Whether you are looking for a new 2016-2017 Volvo or one of our several brands in our used inventory, we are committed to earning your business and trust in every interaction. That is who we are. That is what we are all about. We call this the Jaffarian Way as it is how we learned the business from our grandparents many years ago. In business for over 75 years, we are the oldest original Volvo dealership in New England. That is why we were first to put you first - you come first.
Jaffarian Volvo was honored with Volvo's 2016 Dealer of Excellence Award. The award was given to Jaffarian for meeting and exceeding both Volvo sales and customer satisfaction criteria. Jaffarian was among only 40 Volvo dealers out of a total of 300 nationwide that earned this prestigious award.
Come experience the Jaffarian Way. From our family to yours, we look forward to serving you! We are conveniently located at 600 River Street in Haverhill and hope to see you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 509 reviews
December 18, 2015
Great atmosphere Great customer service. It's not your typical car dealership. They truly want you to be happy with your purchase.. This is my second Volvo and I don't Great customer service. It's not your typical car dealership. They truly want you to be happy with your purchase.. This is my second Volvo and I don't think I could ever go to another dealership after working with Jaffarian!!!! More
by Daga
Employees Worked With
Chris Grandmaison
Helpful December 14, 2015
New XC60 purchase. We were treated with respect and fairness while purchasing our new Volvo from the folks at Jaffarian Volvo. That isn't always the case when dealing We were treated with respect and fairness while purchasing our new Volvo from the folks at Jaffarian Volvo. That isn't always the case when dealing with car dealers in our experience. Volvo makes a great product and the Jaffarian staff treated us very well. We are happy customers! More
by NewXC60
Employees Worked With
Other Employees :
Richard Johnson, sales; Tom, Juan, finance paperwork & warranty; Josh, tech guy.
December 10, 2015
Very pleasant, professional experience. The entire experience was very easy and enjoyable. Everyone I dealt with was very helpful and professional. I would recommend Jaffarian without rese The entire experience was very easy and enjoyable. Everyone I dealt with was very helpful and professional. I would recommend Jaffarian without reservation and I love my Volvo. More
by Deb134
November 30, 2015
Solid service without surprises I have never purchased from this dealer, but I've begun to go there regularly for service for my Volvo. The service experiences have been great. The I have never purchased from this dealer, but I've begun to go there regularly for service for my Volvo. The service experiences have been great. They're very professional, they keep me informed and they do NOT perform unnecessary work. They also have a great waiting area with complimentary refreshments. I will continue to have my volvo serviced there. ** Two thumbs-up! ** -BMcD More
by bmicmcd
Employees Worked With
My appointment was made with Rene, who has been great to work with. , Dale Whittredge
November 28, 2015
Always Excellent service!!!!! GREAT service thank you Renee!!!! Also big thanks to Nathan......My all around experience at Jaffarian has been great in sales with Trevor and Gavin. GREAT service thank you Renee!!!! Also big thanks to Nathan......My all around experience at Jaffarian has been great in sales with Trevor and Gavin. More
by mags1
November 27, 2015
Battery replacement at closing time before holiday! Renee in Service Administration was great,in trying to get us help when our battery died, and George, service technician, offered to stay late to rep Renee in Service Administration was great,in trying to get us help when our battery died, and George, service technician, offered to stay late to replace the battery. This was basically at closing time and just before the early out for Thanksgiving break. Another place would have just said, "sorry, we're closing". Thank you George and Renee. More
by jam063
Employees Worked With
Renee and George, Dale Whittredge
November 18, 2015
Battery low I called in with a low battery - they gave me an appointment right away. They also did the inspection which I liked very much. I have been going her I called in with a low battery - they gave me an appointment right away. They also did the inspection which I liked very much. I have been going here and would not think of going anywhere else. They are always there to help. The best. More
by Dog Lover
Employees Worked With
Did not notice their names
November 09, 2015
Once again the service was super When I take my car there for routine service they always suggest what else should be done. I have a 2001 s60 with only 53,000 miles and they recently When I take my car there for routine service they always suggest what else should be done. I have a 2001 s60 with only 53,000 miles and they recently suggested that the fuel filter system should be changed. No pressure but when they said it should be done every 120,000 miles or 10 years I had them do. They, like me are also concerned with safety and this could have been a major issue if it failed. More
by JohnBoy
Employees Worked With
Renee
November 05, 2015
Consistently exceptional customer care I was easily able to schedule a convenient appointment, was given a loaner car upon request, Rene in service kept me informed of what was being done a I was easily able to schedule a convenient appointment, was given a loaner car upon request, Rene in service kept me informed of what was being done and how much it would cost as well as when my car would be ready. Although it ended up costing more than I hoped to have to spend, I know that I paid only for what was necessary in order for me to continue to enjoy and rely upon my car. More
by Jodi
November 02, 2015
Excellent Service, As Always I have been a customer of Jaffarians since my first Volvo ( 1985 740GLE) and continue to choose to trust my Volvo to Jaffarians because they EARN MY T I have been a customer of Jaffarians since my first Volvo ( 1985 740GLE) and continue to choose to trust my Volvo to Jaffarians because they EARN MY TRUST OVER AND OVER. There is a Volvo dealership 8 miles from my home, but I choose to travel 26 miles to Jaffarian because of the caliber of the service team. More
by CMD
Employees Worked With
Renee
