Back

Cumberland Toyota

Cookeville, TN

4.6
2,979 Reviews

1540 Interstate Dr

Cookeville, TN

38501

Directions

By Type

2,979 Reviews of Cumberland Toyota

February 08, 2016

excellent service Mike went beyond the salesman to make us a great deal. Told him a week or so ago what we wanted and he found it for us.Don't usually buy from a dealer More

by westjf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Mar 21, 2016 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

February 07, 2016

Excellent Sales and Service We traded in our 2008 Highlander purchased a 2016 Highlander and absolutely love it. We always had confidence in their service department which is on More

by elt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Kirby Beverly
Mar 21, 2016 -

Cumberland Toyota responded

Thank you for posting this kind review. We are so happy to hear you enjoyed your experience at Cumberland Toyota. Please call us if you have any questions or concerns. We hope you are enjoying your new ride! Sincerely, E Commerce Director Ryan Corner

February 06, 2016

Used car consideration Considering a used midsize suv and was able to take it for a test drive. We found a few minor issues with the vehicle that should have been an easy fi More

by Truckdude02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Mar 03, 2016 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

February 06, 2016

Jacob is awesome! My husband and I bought a car through Jacob and Cumberland Toyota. He was very professional, knowledgable, and extremely friendly. He was so helpful More

by Jnforlizzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Mar 21, 2016 -

Cumberland Toyota responded

Thank you for taking the time to leave us a positive and thoughtful review. We love to hear back from our customers. Our team does a wonderful job at making sure all of the customer’s needs are met and we can see that with your over all experience. If you have any other questions or comments, please let us know how we could help! We hope to see you in the near future. Sincerely, Ryan Corner E Commerce Director

February 06, 2016

Best experience buying a car! They were very helpful in the finding of our car. They have a great inventory of new and used cars that are priced very affordable. I would recommend More

by Chris75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Alley
Mar 21, 2016 -

Cumberland Toyota responded

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. If you have any questions, please call me any time at 931-520-4128. Hope you're enjoying your new vehicle. Thanks again for choosing Cumberland Toyota Sincerely, Ryan Corner E Commerce Director

February 06, 2016

Fabulous! Employees were great, knew exactly what they were talking about, but not too pushy. They really made it feel like there was no pressure to buy anythin More

by myselise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden, Travis Fitzpatrick
Feb 20, 2016 -

Cumberland Toyota responded

We are so thankful that you enjoyed our staff while purchasing your vehicle with us. We aim high when it comes to customer satisfaction, and by the sounds of it we hit our target. Thank you so much for sharing your experience with us. Respectfully, E Commerce Director Ryan Corner

February 05, 2016

Awesome car deal! Tommy Booher got me an amazing deal and in a better vehicle that I had for trade in. Tried another dealership prior and wasn't approved. I highly reco More

by mksah64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Booher
Feb 20, 2016 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Tommy is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

February 05, 2016

New Car Purchase Mallorie Kirouac met me at the door of the dealership and determined what I was looking for in a new car. She understood and found exactly what I wan More

by JoAnn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallorie Kirouac, Josh Lawson
Feb 20, 2016 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

February 05, 2016

"A pleasure to deal with--Quick and Curtious! The BEST!! We was looking for a Certified Toyota Sienna with low miles. The team at Cumberland met are every expectations and delivered the perfect Sienna for ar More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McCoin
Feb 20, 2016 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

February 04, 2016

Happy I have been looking for the right truck for a while so I stopped by Cumerland Toyota to see John Fielden and he found me the exact truck that I wanted More

by Big mule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Big mule, John Fielden
Feb 20, 2016 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with John. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

...
225
...