Cumberland Toyota
Cookeville, TN
Filter Reviews by Keyword
By Type
2,979 Reviews of Cumberland Toyota
excellent service Mike went beyond the salesman to make us a great deal. Told him a week or so ago what we wanted and he found it for us.Don't usually buy from a dealer Mike went beyond the salesman to make us a great deal. Told him a week or so ago what we wanted and he found it for us.Don't usually buy from a dealer but so happy that we found Mike. Great salesman and a great person. Wish him the very best in the future. More
Excellent Sales and Service We traded in our 2008 Highlander purchased a 2016 Highlander and absolutely love it. We always had confidence in their service department which is on We traded in our 2008 Highlander purchased a 2016 Highlander and absolutely love it. We always had confidence in their service department which is one of the reasons that we went to them for a new vehicle. The two people that worked with us are Kirby Beverly and John Fielden and both were excellent.John is a good salesperson and he found the vehice that we were looking for and Kirby took the time to explain many of the features of the new vehicle. We are delighted that we shopped at Cumberland Toyota. More
Used car consideration Considering a used midsize suv and was able to take it for a test drive. We found a few minor issues with the vehicle that should have been an easy fi Considering a used midsize suv and was able to take it for a test drive. We found a few minor issues with the vehicle that should have been an easy fix. We returned that evening to find the vehicle in nearly the same condition that we left it and to the surprise of Matt and us. We had previously purchased multiple vehicles from Matt and Cumberland Toyota and was very satisfied with every aspect of each deal. We were confident with the minor adjustments that needed to be made that we would have made a deal. We left feeling frustrated and a deal was not made. Had the department put a little more effort into the task given, there would have been a sale and two happy customers. Instead we chose a different dealer and was able to get what we were looking for. Matt is a friendly and considerate salesman, it's a sad that the other employees in the different department were not motivated to their job! More
Jacob is awesome! My husband and I bought a car through Jacob and Cumberland Toyota. He was very professional, knowledgable, and extremely friendly. He was so helpful My husband and I bought a car through Jacob and Cumberland Toyota. He was very professional, knowledgable, and extremely friendly. He was so helpful and went above and beyond in every way to help us. Definitely would recommend him to everyone. More
Best experience buying a car! They were very helpful in the finding of our car. They have a great inventory of new and used cars that are priced very affordable. I would recommend They were very helpful in the finding of our car. They have a great inventory of new and used cars that are priced very affordable. I would recommend them to anyone. The best part was the friendly service. More
Fabulous! Employees were great, knew exactly what they were talking about, but not too pushy. They really made it feel like there was no pressure to buy anythin Employees were great, knew exactly what they were talking about, but not too pushy. They really made it feel like there was no pressure to buy anything. They wanted me to find the perfect car for me. It really was an enjoyable experience, and I could not be happier with my new car. More
Awesome car deal! Tommy Booher got me an amazing deal and in a better vehicle that I had for trade in. Tried another dealership prior and wasn't approved. I highly reco Tommy Booher got me an amazing deal and in a better vehicle that I had for trade in. Tried another dealership prior and wasn't approved. I highly recommend Cumberland Toyota! More
New Car Purchase Mallorie Kirouac met me at the door of the dealership and determined what I was looking for in a new car. She understood and found exactly what I wan Mallorie Kirouac met me at the door of the dealership and determined what I was looking for in a new car. She understood and found exactly what I wanted. Then she took me to the sales manager, who was very nice and helpful. Josh (a real gentleman) completed the entry into the computer and told me when to expect to receive my new car. Mallorie delivered the car to my office and explained how to work everything on it. The dealership should really appreciate her...what a joy she is to work with. More
"A pleasure to deal with--Quick and Curtious! The BEST!! We was looking for a Certified Toyota Sienna with low miles. The team at Cumberland met are every expectations and delivered the perfect Sienna for ar We was looking for a Certified Toyota Sienna with low miles. The team at Cumberland met are every expectations and delivered the perfect Sienna for are family!! Thanks Mike for making this buying experience the best! More
Happy I have been looking for the right truck for a while so I stopped by Cumerland Toyota to see John Fielden and he found me the exact truck that I wanted I have been looking for the right truck for a while so I stopped by Cumerland Toyota to see John Fielden and he found me the exact truck that I wanted right down to the color. He is a great guy to work with. I will recommend him to everyone I talk to. Thanks for being a great person John. More