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Herb Chambers Honda of Burlington

Burlington, MA

4.9
2,780 Reviews
Herb Chambers Honda of Burlington is a proud recipient of the President’s Award by American Honda Motor Co., Inc. Recognizing top-ranking Honda dealerships across the country, the award is considered Honda’s highest dealership honor and is based on a candidate’s achievement of excellence in all areas of the dealership’s operation. Customer service and satisfaction, sales, training and facilities are all evaluated as criteria for the recognition. Visit us today to experience our award winning service!
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33 Cambridge St

Burlington, MA

01803

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Showing 2,780 reviews

May 19, 2016

Quick & easy This is the 4th pre-owned car we have purchased in Burlington and have always been pleased with the experience and the cars. We identified a car on-li More

by Beachlife
Recommend Dealer
Yes
Employees Worked With
Robert
May 19, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for your feedback on your recent experience with Robert. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and enjoy your new Honda! Best, Gerry Salois, General Manager

May 19, 2016

Honda CRV Maintenance Appointment Everything went smoothly as it was a regularly scheduled maintenance appointment. Oil change, tire rotation and car wash. No complaints here - everyon More

by poleary42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! I'm so glad that June and our Service Crew were able to assist you with your service needs. If any questions arise about your Honda, feel free to reach out to us. We value your continued business and hope to serve your auto needs for many years to come! Best, Gerry Salois, General Manager

May 18, 2016

As usual a very good service Came in as my alarm was going off on one of my cars (did not even know which car). They checked the first and found nothing wrong. Found an issue wit More

by kaio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip
May 18, 2016 -

Herb Chambers Honda of Burlington responded

Our primary concern is delivering flawless customer service and I’m happy to know that Philip and our service crew provided you with exactly that. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

May 16, 2016

Break Light needed to be Replaced Mike, I believe his name was got me in and out of there within 30 min on a Saturday. I had planned on being there for a while especially going on a Sa More

by crv2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Visconte
May 16, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking time to write this review. I'm so happy to read that your experiences with Mike, June and Rob have been so positive. We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Gerry Salois, General Manager

May 13, 2016

Excellent Service Met all expectations. I'd let people know that Bickford's is just two blocks away. A meal there made the wait that much easier. More

by Odyssey 2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Codner
May 13, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for the wonderful recommendation and for the tip for customers who are waiting. Please let us know if there is anything we can assist you with in the future. Best, Gerry Salois, General Manager

May 12, 2016

Herb Chambers is the best! Came in to lease a new Accord (my 5th here) and was in and out quickly. Both Amjad and the sales manager made its very pleasant experience. There is a More

by bcb70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam
May 13, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! We value our guests' feedback and I know Amjad will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

May 13, 2016 -

Herb Chambers Honda of Burlington responded

Thank you! We value our guests' feedback and I know Amjad will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

May 12, 2016

Pleasant experience! Came in to buy a new car. Was met with a friendly sales representative Amjad who made the whole process of buying the car very pleasant. He never seem More

by AS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amjad Aslam, Gustavo Moitinho, Evan Fotopoulos
May 13, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your experience with Amjad, Evan and Gustavo. We value our guests' feedback and I know they will appreciate your encouraging words. On behalf of our entire team here in Burlington, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Gerry Salois, General Manager

May 12, 2016

great experience Sergio was fantastic. I Would definitely recommend this dealership to any one wanting to buy a Honda. There was no pressure from the salesman. We to More

by molly love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Urquijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Sergio is a valued member of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Gerry Salois, General Manager

May 07, 2016

Intermittent rattle Service personnel was persistent enough to locate the rattle. They really go out of their way to be helpful. This has been my third Honda that I hav More

by LJBiker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
May 09, 2016 -

Herb Chambers Honda of Burlington responded

Thank you so much for your feedback on your recent experience with Chris. We take pride in providing exceptional customer service and I'm so happy our service team was able to do exactly that. Thank you and please don't hesitate to reach out if there is anything else we can assist with. Best, Gerry Salois, General Manager

May 06, 2016

Oil change I found the staff to be friendly, knowledgable and extremely friendly. They checked on my other concerns and I was called within 2 hours to pick up m More

by jfr152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
June Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2016 -

Herb Chambers Honda of Burlington responded

Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gerry Salois, General Manager

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