Rusnak/Westlake Audi

Always a great experiance I have had Audi's for many years and the reason I have stayed with Audi is because of the service department. Carl and his staff are very helpful and I have had Audi's for many years and the reason I have stayed with Audi is because of the service department. Carl and his staff are very helpful and professional . My wife and I will continue to purchase an Audi as long as your service department stays as excellent as it is today. More

Excellent and easy. We found what we wanted and the salesman made it easy and comfortable to make the purchase. Excellent service and vehicle. Very happy with the overall We found what we wanted and the salesman made it easy and comfortable to make the purchase. Excellent service and vehicle. Very happy with the overall experience. More

Quick regular service Advisor was friendly and took care of everything. My sun visor was fixed, the car was returned clean and wonderfully clean. They even gave me a li Advisor was friendly and took care of everything. My sun visor was fixed, the car was returned clean and wonderfully clean. They even gave me a lift home so I did not have to wait at the dealership. More

Great experience Leased a new Q5 over Memorial Day weekend. Both Tim Bowman and Shawn Asadi were a pleasure to work with. Defiantly made the whole experience a positiv Leased a new Q5 over Memorial Day weekend. Both Tim Bowman and Shawn Asadi were a pleasure to work with. Defiantly made the whole experience a positive one. More

prompt and personal attention My car was brought in to follow up on an ongoing problem. A loaner car was made available for use during the service. The problem was addressed and an My car was brought in to follow up on an ongoing problem. A loaner car was made available for use during the service. The problem was addressed and and I was able to return back to Santa Barbara. More

Very professional and organised, very good service ! Very satisfied with Jessie Aguayo from the service department, straight, sharp, professional. Very advanced knowlege of Audi Q7, frendly, information Very satisfied with Jessie Aguayo from the service department, straight, sharp, professional. Very advanced knowlege of Audi Q7, frendly, informational, very good customer service experience More

Always Friendly and accomadative It amazes me that after two years, Carl and Adam recognized me and treated me like family. Adam is always friendly and helpful. He got me set up with It amazes me that after two years, Carl and Adam recognized me and treated me like family. Adam is always friendly and helpful. He got me set up with a loaner and got everything handled quickly and well. It always helps that he recognizes me and my children and provides great customer service. More

Service above and beyond Richard was more than accommodating and thoughtful of our schedule. The repair was more complicated than originally thought, and he kept us informed Richard was more than accommodating and thoughtful of our schedule. The repair was more complicated than originally thought, and he kept us informed of the progress. Even with the extra work we got the car back under estimate. We wouldn't think of taking our Audi's anywhere else for service! More

Great purchasing experience Great no pressure purchasing experience. Kept me informed of the status of my ordered car up until delivery. Transaction was seamless and very quick Great no pressure purchasing experience. Kept me informed of the status of my ordered car up until delivery. Transaction was seamless and very quick with none of the constant haggling you need to do at some dealerships. More