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Koch 33 Ford

Easton, PA

4.6
641 Reviews

3810 Hecktown Rd

Easton, PA

18045

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641 Reviews of Koch 33 Ford

June 26, 2016

Excellent service My husband met with Michael Hood about purchasing a Ford Explorer sport. We were so pleasantly surprised with the service we received from him. It More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hood
June 26, 2016

New Purchase The salesperson and management were really nice and knowledgeable. Not too pushy where you felt pressured and were considerate of our time to discuss More

by DENISE BARINGER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Douglas, Cory Wismer
June 26, 2016

Knowledgeable & helpful sales staff Justin knew his product and took the time to explain the car we purchased to us. He did not try to pressure us to consider other models. He and Bill More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Shaika, Bill Kammetler
June 13, 2016

10,000 mile service It was my 10,000 mile service on my Toyota Sienna and I was in at 7;00 am and out at 7:45 am. Very good servicee and fast. More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fritzinger
June 04, 2016

Recall and 30000 mile service Thank you Milham Ford for your quick work on my Escape on the 16th and the your attention to detail. Thanks Dan Fritzinger for your work order review- More

by 1026tjw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fritzinger
June 02, 2016

always polite and helpful Always on time and courteous. Service is great and informative as to any need that I might have them do next time in. Would recommend dealership serv More

by Prius4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fritzinger
June 02, 2016

Excellent Service The appointment was handled efficiently, even to the extent that Dan did my state inspection which I did not realize was due. That saved me a trip! More

by Coach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fritzinger
May 25, 2016

Scion Service Brought the car in for service as recommended........punctual service......professional tech.....clear instructions...... clean work areas....as in th More

by peachy013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
#6548
April 12, 2016

Excellent Every time that I get my car serviced the staff is professional, quick and efficient. They exhibit great customer service not only with me but others. More

by sueb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fritzinger
Apr 13, 2016 -

Koch 33 Ford responded

Hi Sueb, Thank you for taking the time to leave us a message about your experience! Customer service is very important to us here and I am glad that showed during your visit with us. We appreciate you recommending us to your friends and family. Thank you for stopping in and we welcome you back at any time! If you need anything else please let us know. Best, Tom Koch, GM.

April 04, 2016

Review This was easy. I had an appointment. They took me immediately, no waiting. Explained work to be done and what was done. Work took less that an hour More

by rsh4113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fritzinger
Apr 05, 2016 -

Koch 33 Ford responded

Hello rsh4113. Thank you for taking the time to leave our service department a review. I am so happy to hear that you were pleased with Dan's service and that you were in and out in no time. We do our best to provide our customers with prompt service and as little waiting time as possible, while still doing impeccable work. I appreciate that you continue to chose Milham and we look forward to seeing you again. Warmly, Tom Koch, GM

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