Ted Britt Ford Lincoln

Excellent quick service I highly recommend this dealership. Very friendly and knowledgeable staff. Tom was a great sales person and Mattin the finance office was able to get I highly recommend this dealership. Very friendly and knowledgeable staff. Tom was a great sales person and Mattin the finance office was able to get me a better rate than my bank gave me! They got us out of there in time for dinner with a nice new car. We will be back when it's time for another! More

Bait & Switch Con-Artists. You think you know what you are getting and then comes the bait and switch and their BS trying to force you to spend $10k more then the Con-Artists. You think you know what you are getting and then comes the bait and switch and their BS trying to force you to spend $10k more then they quoted. Plenty of honest dealers in the area to choose from so do yourself a favor and go there instead. More

Ford F-150 I traded in my Honda Civic for a new F-150. Whitney Sullivan worked with me on the trade in and was absolutely wonderful! He stayed after closing to m I traded in my Honda Civic for a new F-150. Whitney Sullivan worked with me on the trade in and was absolutely wonderful! He stayed after closing to make sure I got the truck I wanted. He is very professional and very hard working. More

Good experience My past experience purchasing a new car has meant a long tedious exhausting day of nonsense haggling. This time I was determined to leave after 2 hour My past experience purchasing a new car has meant a long tedious exhausting day of nonsense haggling. This time I was determined to leave after 2 hours with or without a new car. Mike very respectfully met my demands and I drove off the lot with my new Edge on my timeline. In truth, I spent an extra 45 minutes in the parking lot while Mike patiently demonstrated all the cars' features and set my navigation to the nearest celebratory cup of fru-fru coffee. More

Champagne taste and a bit of a beer budget We dealt with Tom Blood for our purchase. Tom was patient and knowledgeable as he worked to find a vehicle that met our expectations. The car I was We dealt with Tom Blood for our purchase. Tom was patient and knowledgeable as he worked to find a vehicle that met our expectations. The car I was driving was a 15 year old Hyundai Sonata so a Ford F150 was a very different vehicle. Tom also had to deal with the fact that I wanted a minivan and my wife wanted the truck. No really, I wanted a minivan. As a friend said, I'm having a lousy mid-life crisis. Working with Tom brought me over a greater appreciation of a truck and the F150. Tom was ultimately able to find a F150 that met our price requirements, provided the features we wanted and more and was even able to find a truck in the color my wife had always hoped to get. The purchasing process took a while but I don't know many places where the salesman brings you a plate of food for lunch there at the dealership. Overall this was a very positive experience and I would recommend this dealership to others. More

It's the first time I've been in a dealership in 15 years , and I'm happy. Darwin Matamoros was my contact after an inquiry over the internet and he arranged two test drives, worked with me on appraising my t , and I'm happy. Darwin Matamoros was my contact after an inquiry over the internet and he arranged two test drives, worked with me on appraising my trade-in even though I didn't trade it in, and was just an all-around good guy. He was very clear when we were talking numbers and even though I'm sure he came out ahead on our deal, I felt like I got a good deal as well. That's how it's supposed to work. The dealer wins and you win. I'll update my review for service since I have the new car, but I'm very happy with the sales/purchase team. More

Third Car Purchase I made my third vehicle purchase from Ted Britt Ford in Chantilly this past week, and I was again very please with the overall experience. My salesma I made my third vehicle purchase from Ted Britt Ford in Chantilly this past week, and I was again very please with the overall experience. My salesman, Mr. Tom Blood, was both an expert and very engaging, and I plan to request him by name again when I eventually go back to Ted Britt for a future purchase. They are willing to work with you on a trade-in, and I was very pleased with the deal I got on my new 2017 Ford Explorer. I give this dealer the highest marks. More

"New Car Purchase" I never look forward to the buying/negotiation process when looking for a new vehicle, however, I would have to say my recent new car purchase was by I never look forward to the buying/negotiation process when looking for a new vehicle, however, I would have to say my recent new car purchase was by far my most pleasant. Just felt that every person I dealt with was very professional and never gave me the impression that I was just a "customer". I had Mr. Whitney Sullivan as was my salesman and he is by far the best salesman I've ever purchased a new car with. I will ask for Mr. Sullivan in all future vehicle purchases and will highly recommend him to all my friends/family. Ange Malmquist from customer service was top notch also. More

Second time around! This was our second purchase from Ted Britt Ford in Chantilly. Worked with Randy Swan both times. Great experience but would really like to be able This was our second purchase from Ted Britt Ford in Chantilly. Worked with Randy Swan both times. Great experience but would really like to be able to get through the financing process quicker. Both times, Randy was able to find the car we wanted and get us a great deal but then when it came to processing the financial paperwork things came to a halt! Not happy with having to spend several hours waiting to see someone in finance to finish the paperwork and complete the deal. With our busy schedule, I would much prefer to provide all of the information either by phone, email, on secure website and be notified when everything would be available to signing. Aside from this, would definitely recommend Ted Britt Ford and Randy Swan to friends and family and won't hesitate to work with them again in the future! More

Bought my first car! I grew up in this dealership with family who worked there and other family constantly buying cars from Ted Britt, so there was no question that I'd bu I grew up in this dealership with family who worked there and other family constantly buying cars from Ted Britt, so there was no question that I'd buy my first car from here! I found a 2008 Escape and within minutes was behind the wheel. Fernando was absolutely wonderful in helping me and my grandfather negotiate a price that we were all really happy with and Jamie in the financing department was just as great and made paperwork a really easy process! I'm most definitely going to be buying my next car through Ted Britt More