Landmark Chrysler Jeep

Poor (and questionable) service I recently brought my 2015 Jeep Wrangler Unlimited in for an oil change and tire rotation. I am beyond disappointed (and a little angry) about my expe I recently brought my 2015 Jeep Wrangler Unlimited in for an oil change and tire rotation. I am beyond disappointed (and a little angry) about my experience. I've brought my Jeep in a few times for this basic service and I honestly never feel comfortable in the service area. The staff seem to have an attitude and customers seem to be an inconvenience. Anyway, after picking up my Jeep (and getting home) I realized the washer fluid had not been filled and the oil life indicator had not been reset. Additionally, my Jeep has a tire pressure monitoring system. One of my tires has been low lately. When I noticed the oil life indicator hadn't been reset, I reviewed the TPS. Accordingto the TPS read-out, the tire pressure was still low on the same tire. So, I question if the tire pressure was checked. And, I question whether the tire rotation was completed. Each time I have been in to drop off or pick up my Jeep, there has been an angry customer upset about service (most of these upset folks have been women). One more example of why I don't trust car dealerships in Springfield. More

Safery Recall Service was prompt and completed in a timely manner. They did not appear to have my appointment listed, but I had the time and date written down on my Service was prompt and completed in a timely manner. They did not appear to have my appointment listed, but I had the time and date written down on my recall notice, so they got my in without a problem even though appointments are now being scheduled in January, 2017. More

needed my oil changed quick friendly service. got an oil change. wish they would have put a reminder in the corner of my windshield to let me know when i needed my next oi quick friendly service. got an oil change. wish they would have put a reminder in the corner of my windshield to let me know when i needed my next oil change. other than that all seems good More

Excellent Service Recently took my Jeep in for service. I was promptly greeted by Ryan who listened to my concerns and requests. He assured me he would take care of all Recently took my Jeep in for service. I was promptly greeted by Ryan who listened to my concerns and requests. He assured me he would take care of all of it! I went in got a cup of coffee and relaxed. A while later Ryan came out and explained everything that was done and told me my Jeep was ready to go! Great customer care! More

Professionalism. Our service way handled over the telephone as our van was towed in. Mel and Brian handled every aspect of our needs in a very professional manner. Our service way handled over the telephone as our van was towed in. Mel and Brian handled every aspect of our needs in a very professional manner. More

Great experience w Martin Hammers Had a great experience w Martin Hammers. We are experienced well informed buyers that understand the "game". Martin was a pleasure to work with and w Had a great experience w Martin Hammers. We are experienced well informed buyers that understand the "game". Martin was a pleasure to work with and we went from looking with the intent of buying elsewhere to buying 2 jeeps. Do your homework come to this dealer prepared and you can make the buying process easy. I highly recommend Martin- great guy! More

COULD NOT HAVE ASKED FOR MORE OUR SALES PERSON DID AND OUTSTANDING JOB.' FINANCE (ROB) DID A GOOD JOB TOOOOOO AKWAYS PLEASANT AND LIKE WE WERE THE ONLY CUSTOMER THEY HAD OUR SALES PERSON DID AND OUTSTANDING JOB.' FINANCE (ROB) DID A GOOD JOB TOOOOOO AKWAYS PLEASANT AND LIKE WE WERE THE ONLY CUSTOMER THEY HAD More

Excellent Jeff & I are Very satisfied with our second purchase. The best customer service! Landmark Stands by their mission of customer satisfaction! Thank you Jeff & I are Very satisfied with our second purchase. The best customer service! Landmark Stands by their mission of customer satisfaction! Thank you , Nick Short 👍 More

Great service! Always pleased with their fast and courteous service! Especially like the express oil change and pleasant waiting area makes it a nice experience. Tha Always pleased with their fast and courteous service! Especially like the express oil change and pleasant waiting area makes it a nice experience. Thanks to all! More

Absolutely horrible service all the way I've been waiting for 3 months for a radio that's under warranty and AL you ever get is I'm sorry its not here yet the sales man Jeff Webb was OK till I've been waiting for 3 months for a radio that's under warranty and AL you ever get is I'm sorry its not here yet the sales man Jeff Webb was OK till I signed doted line then wouldnt answer anything stay far away from this horrible place I rate it a negative 5 More