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Mercedes-Benz of Sacramento

Sacramento, CA

4.2
2,810 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,810 reviews

August 29, 2016

SEE MY REVIEW OF EXCELLENCE ! I live 154 miles from this service center that takes care of my Smart Car. I have had the pleasure of taking my car into this center 4 or 5 times. Th More

by Bill Boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serviced by several different..
Sep 01, 2016 -

Mercedes-Benz of Sacramento responded

Thank you, Bill! We appreciate your feedback. We understand that our smart car customers sometimes have to drive out of their area for service and we try to make the experience as convenient as we can. Check us out on Facebook, Twitter, and Instagram! Lisa Brown lbrown@vonhousen.com

August 28, 2016

Quick service while I waited! I brought my GLK in for its first service. My car was taken almost immediately, serviced and detailed while I waited. Everyone was courteous and hel More

by MOSHGLASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gallagher, Sean Kerwin
Sep 01, 2016 -

Mercedes-Benz of Sacramento responded

Welcome to the Mercedes Benz of Sacramento family! Whether it's your first visit or you've been a long time customer, our goal is your complete satisfaction. Thanks for taking the time to share your story on Dealer Rater. Lisa Brown lbrown@vonhousen.com

August 28, 2016

very great service We have Jason as service rep, he is always on top of the problem with quick service. also very helpful in helping with features on our new used 2013 More

by Dennis & Cathy
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Sep 01, 2016 -

Mercedes-Benz of Sacramento responded

Thank you for the input and for choosing Mercedes Benz of Sacramento. We're glad to hear you've experienced our truly exceptional service. Lisa Brown lbrown@vonhousen.com

August 27, 2016

New car Tim made the buying process very simple and efficient. He knew everything about the car and even programmed the phones for Bluetooth connection for us More

by joe63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Snider
Sep 01, 2016 -

Mercedes-Benz of Sacramento responded

We appreciate your feedback and your recommendation! Our employees will always go above and beyond to provide first class service. If you have any further questions about your new vehicle, we're happy to help! Lisa Brown lbrown@vonhousen.com

August 27, 2016

Jack is truly wonderful to work with! Jack gets me in and out in a timely fashion and is great on giving me time est. He's always professional and listens to my concerns. The best thing I More

by jhrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt at the service counter was amazing. He went out of his way to call me when my air freshener for my S550 came in., Jack Manikoth
Sep 01, 2016 -

Mercedes-Benz of Sacramento responded

It is always our intention to provide our customers with efficient, timely, and professional service, and we understand that communicating with our customers is an important part of providing the best service possible. Thanks for the 5 stars! Lisa Brown lbrown@vonhousen.com

August 25, 2016

A First Class Operarion High quality service, very clean facility with very nice highly trained personnel, will continue to use Sacramento Mercedes for my needs as I have don More

by nelson6610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber, Tim Snider
Sep 01, 2016 -

Mercedes-Benz of Sacramento responded

Thanks for the input! We're proud of our dealership, our product, and our employees. We are dedicated to providing truly exceptional service, and we appreciate your business. Lisa Brown lbrown@vonhousen.com

August 25, 2016

Bought new car I been to store to look around only . Staff is very helpful . I saw my car in show room. They made is so very easy . Great store to buy from. More

by rajasingh68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Gorman, Jason Bryner
Sep 01, 2016 -

Mercedes-Benz of Sacramento responded

We appreciate the 5 star review! Please let us know how we can help you in the future. Lisa Brown lbrown@vonhousen.com

August 25, 2016

First Class Service I have been going to the Sacramento location for my new and leased vehicles for many years now, when it comes to service "First Class" dealt with Tim More

by lynnhm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Tim Snider
Sep 01, 2016 -

Mercedes-Benz of Sacramento responded

We appreciate your loyalty to Mercedes Benz of Sacramento! Thanks for the review. Congratulations on your new SUV. We're lucky to have employees who truly care about providing their customers with first class service. Thanks, again, and we look forward to seeing you soon. Lisa Brown lbrown@vonhousen.com

August 24, 2016

If you want a stellar experience , request Jack Manikoth. Jack gets it and will communicate with you all the way without being arrogant. I couldn't get a flawless transaction until More

by BRAINSTORMER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Aug 26, 2016 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review and the kind words for Jack. We're lucky to have employees like Jack, who are dedicated to providing truly exceptional service. Lisa Brown lbrown@vonhousen.com

August 24, 2016

My svc consultant is Great Jack my svc consultant is really Great. My car had to stay a couple of days and Jack gave me a loaner so I could get to work. He has always been helpf More

by MARYH883
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Sep 01, 2016 -

Mercedes-Benz of Sacramento responded

Thank you for recognizing Jack, and for taking the time to give us your feedback. Please feel free to contact me any time if I can help you with anything. Lisa Brown lbrown@vonhousen.com

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