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Koeppel Nissan
Jackson Heights, NY
755 Reviews
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan New Car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family Assistance Team as well as supported local schools and afterschool programs such as the Lexington School for the Deaf, Little league Baseball, Soccer, etc.
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 4:00 AM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 AM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 755 reviews
December 02, 2016
Fast and accurate service I went to this dealership to get an inspection and an oil change and I was pleasantly surprised with the accuracy and speed of their work. In addition I went to this dealership to get an inspection and an oil change and I was pleasantly surprised with the accuracy and speed of their work. In addition to that Teresa Lawrence was very helpful and accurate in her work as well as very friendly. Therefore, it was one of the most pleasant experiences I have had getting my car serviced. More
by Petraq&MirelaPepa
Employees Worked With
Teresa Lawrence
Helpful October 29, 2016
Nissan Rogue SL Lease - Great service!!! Great dealership, great service. Car buying process was very smooth and easy. My second lease with Koeppel Nissan and I would recommend anyone looking Great dealership, great service. Car buying process was very smooth and easy. My second lease with Koeppel Nissan and I would recommend anyone looking to buy/lease a Nissan to meet with Eleanor. More
by Waseem
Employees Worked With
Eleanor Perez
October 08, 2016
i like very much nice atencion this dealer to buy car any person the want buy car going to this person elanor she can healp you to sale any car nice atencion this dealer to buy car any person the want buy car going to this person elanor she can healp you to sale any car More
by carlos cevallos
Employees Worked With
Eleanor Perez
September 10, 2016
Great dealership & excellent dealer (Nash) Great dealership, and exceptional dealer Nash Kedis. He is professional, patient, intelligent, and always genuine. I continue to patronize this busine Great dealership, and exceptional dealer Nash Kedis. He is professional, patient, intelligent, and always genuine. I continue to patronize this business, because I can trust Nash. More
by Susan1
Employees Worked With
September 01, 2016
Nissan Rogue SV Lease. Ms.Eleanor was very very helpful towards processing my lease, I would also like to mention Mr.Leo Vargas for his extraordinary help extended to me to Ms.Eleanor was very very helpful towards processing my lease, I would also like to mention Mr.Leo Vargas for his extraordinary help extended to me to close the lease deal. I wish both of them all success. I recommend this dealership. More
by Koral Chatterjee
Employees Worked With
Leo Vergas. Finance Manager, Eleanor Perez
August 31, 2016
Nissan Rogue SV Lease Eleanor was a great help in helping me lease my new Nissan Rogue SV (premium). I walked away with a great deal, and the customer service was great. I Eleanor was a great help in helping me lease my new Nissan Rogue SV (premium). I walked away with a great deal, and the customer service was great. I recommend this dealership. More
by Frank Evans
Employees Worked With
Eleanor Perez
August 29, 2016
A Happy Customer I went to Koeppel with low expectation since I wasn't successful with another dealer. I was met by Harlyn Peralta, not only was he able to help me pic I went to Koeppel with low expectation since I wasn't successful with another dealer. I was met by Harlyn Peralta, not only was he able to help me pick a car with low mileage. He was able to get an insurance agent to write a policy for me even if I just came from Canada without any prior record. That was on a Saturday when most insurance companies are not writing policies. Thank you Mr. Peralta. You went above your work responsibility. You earned my admiration. More
by Timemaster
Employees Worked With
Harlyn Peralta
July 22, 2016
ELEONORA PEREZ SALESPERSON, KOEPPEL NISSAN THE BEST DEALER I had a wonderful time at the dealership in Queens. I have visited several car dealerships, and none can offer the transparency, honest attention to y I had a wonderful time at the dealership in Queens. I have visited several car dealerships, and none can offer the transparency, honest attention to your needs, speed of delivery, and superlative customer service that you will find at Koppel Nissan. The staff was helpful, the cars were quality, and the layout of the showroom was clean and mostly clutter-free. One staff member was particularly helpful, Eleonora Perez, It was an amazing experience because when I came here I found what I was looking for right away. The service was 100% and i definitely recommend her as a salesperson because she will help you out with any questions you have. I am completely satisfied with our buying experience with Eleanora. She did everything she could to make sure we were not only happy with the Nissan Rogue but that it was exactly what we wanted. Also let me Let me say thank to Leo Vargas for his valuable help and patience with all my documents, He was very patient with us, We recommend Eleonora and Koppel Nissan Dealer. thank you Eleanora you and your team are the best More
by Tribuna12
Employees Worked With
LEO VARGAS, Eleanor Perez
July 22, 2016
Very good dealership The sales agent Eleanor Perez was very knowledgeable and experience and helpful . The overall experience was great and I would recommend it to anyone The sales agent Eleanor Perez was very knowledgeable and experience and helpful . The overall experience was great and I would recommend it to anyone that is looking for a new car or a lease . More
by Mets1441
Employees Worked With
Eleanor Perez
July 09, 2016
Freddie was a breath of fresh air I've been to several delearships and experienced everything from being told i had to pay ridiculous fees, inflated prices and even had a delearship de I've been to several delearships and experienced everything from being told i had to pay ridiculous fees, inflated prices and even had a delearship deny me of a good deal because i wasn't financing. At koeppel nissan freddie made it clear that they were about transparency and integrity, meaning no crazy fees and Deceit. Freddy was very knowledgeable, considerate, professional and understanding. Thank you freddie for a great experience!!! More
by Altima 2016
Employees Worked With
Freddie
