Koeppel Nissan

Koeppel Nissan
74-15 Northern Blvd
Jackson Heights, New York 11372

Sales: (718) 898-7800
Service: (718) 898-7800
Parts: (718) 898-7800

Manufacturer: Nissan

Most Reviewed Employees
Pablo Jimenez Pablo Jimenez
BDC Manager
Need a New Car?

Dealership Amenities
Express Service
Drive-In Service
Customer Lounge Area
Free WiFi
Free Coffee
Cable TV
Indoor Customer Parking
Shuttle Service
Instant Financing
Parts Store
Pet Friendly
Rental Car Service Onsite
Television
Vending Machines

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 7:00 PM

Saturday: 9:00 AM - 7:00 PM

Sunday: 11:00 AM - 5:00 PM


Service

Monday: 6:30 AM - 6:00 PM

Tuesday: 6:30 AM - 6:00 PM

Wednesday: 6:30 AM - 6:00 PM

Thursday: 6:30 AM - 6:00 PM

Friday: 6:30 AM - 6:00 PM

Saturday: 6:30 AM - 4:30 AM

Sunday: Closed


Parts

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 AM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 AM

Sunday: Closed



Twenty-Four Month Rating: 4.8/5
199 Reviews
Koeppel Nissan

Overall Score: 5 Star Rating4.8



About Koeppel Nissan
Certified: Koeppel Nissan
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Koeppel Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Koeppel Nissan
The Koeppel name first entered the automotive industry in 1937. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan new car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family assistance team as well as supported local schools and afterschool programs such as the Lexington school for the deaf,Little league baseball, soccer etc ...


Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the more
vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.

Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00 Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise less


sillyboisky
4/19/2012 10:26:50 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert L. Fraizer and John Cheung

My Review of Koeppel Nissan:
I purchase a new 2012 Nissan Cube at Koppel and it was a wonderful experience. Rob on the sales floor was very friendly and very patient with my offers, his skills and experience shows top quality salemanship. John in finance was also on top of his game, he not only explained everything in detailed, he took a lot of time and offered multiple plans to help me pay off the vechile in a very comfortably. Koppeal Nissan is highly recommended to shop for a vechicle.

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bvn3738
4/13/2012 4:26:34 PM

Overall Score: 1 Star Rating   1.0  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Pablo Jimenez

My Review of Koeppel Nissan:
Spoke to one of their Internet Sales people Cynthia who works for Pablo who quoted me a price of $222.00 per month for a Nissan Altima lease. Sounded great so I asked her a few times are all the taxes and fees rolled into this price like I asked. Her response was “Yes, just sign and drive”. Well needless to say when I got there this was not the case. They wanted an additional $2,000 cash and their only response was that the paperwork written during the call reflects this $2,000. Never got to see Cynthia and they would not bring her out. Be careful with them. They are not a truthful dealership. Any place that will say anything to get you in the door is not to be trusted.

Just my two cents.


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ladydiamond
3/29/2012 9:10:08 PM

Overall Score: 2 Star Rating   2.4  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Melvin Reyes

My Review of Koeppel Nissan:
Koeppel advertises that your monthly income only has to be $800 and that's a lie. My income is more than $800 but I was still denied. They also claim to help people with bad credit, no credit, bankruptcy, etc. and that's a lie. I have a voucher guaranteeing 100% credit approval, chose vehicles within my income limit and I still didn't get a vehicle. Why advertise things you're not going to stand by? That's false advertising and bad business.

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ap1234
3/26/2012 11:52:39 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Carmelo, Tony, Used Sales Manager

My Review of Koeppel Nissan:
Koepple was GREAT!!! I am always speculate being a women when I have to deal with anything about cars. The used car sales team was honest and welcoming. Not pushy. They took their time to attend to every question and needs during purchase. Everyone went above and beyond great customer service. You know buying a car involves alot of paperwork - they even bought me LUNCH for convenience. Very thorough team!!!! i look forward to working with them again, as well as HIGHLY recommend them!

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mikeySI
3/6/2012 4:07:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Clem and John (finance)

My Review of Koeppel Nissan:
I recently purchased (leased) a 2012 Maxima and had the best buying experience ever. Joe and John took great care of me. They gave me a good deal and delivered the car as promised. They know how to treat their customers and I felt great about my purchase (lease). I would highly recommend anyone that is in the market for a new or used car to go to Koeppel.

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DGiandolfo
2/28/2012 10:17:43 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Neal Matos and Isaack

My Review of Koeppel Nissan:
I have used Koeppel for many years, and I know why I go back time after time. I am treated with such courtesy and kindness, no pressure, no gimmicks. I would recommend this dealership to anyone.

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Zandoor
2/3/2012 7:50:01 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Neal, Wes, Imran

My Review of Koeppel Nissan:
I drove 150 miles to come to your dealership and look at the BMW you had to offer. The car fax made that conceivable for me. I was able to see that the car’s history and I thought it would be worth a look. Wes, Imran and Neal were nice people to deal with and immediately put me at ease. I have purchased many new vehicles but this had to be one of my best buying experiences I ever had. I will not hesitate to recommend Koeppel Nissan to anyone with an automotive interest.

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Lizzpete
1/5/2012 12:08:18 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Neil matos

My Review of Koeppel Nissan:
This dealership and neil specificly was recoomened to me
Neil was so helpful in getting me the car and financing I
Needed I tell everyone that compliments my car about
Koppell and Neil Thank you Neil. Lizz


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Davidfooden
12/30/2011 4:10:45 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Neal (Manager), Jean (Salesman), John (Finance Guy)

My Review of Koeppel Nissan:
I bought a car this week and picked up the car from them today. Prior to going to them I went to 6 other Nissan Dealers knowing that I wanted a used Nissan Altima. The guys at this dealership were head and shoulders above everyother dealership I went to and found me the perfect car for the right price. I would highly recommend this dealership to anyone who wants to be treated the right way when they are looking for a new/used car! Words cannot express my excitement and happiness with the service I received at Koeppel Nissan.

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junzhangchen
11/16/2011 8:07:41 PM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mahmood

My Review of Koeppel Nissan:
This is a pretty good place to buy Nissan cars. I Purchased a used 09 Nissan Murano from them last week and a day after I found the power socket does not work. I brought my car in and they fixed it in half an hour instead of telling me to leave my car in their lot for days. The overall exprience was good. They are not pushy and are friendly. I felt comfortable when I'm talking to them. They offered me a fair deal and did not charge me any hidden fees. They are respectful and friendly. I would recommend you to go buying cars from them.

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