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Stone Mountain Volkswagen
Snellville, GA
2,154 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,154 reviews
October 31, 2016
Great experience Song and tamimi was phenomenal ! One of the most smoothest car buy experience that I ever dealt with . They demonstrated exceptional product knowledge Song and tamimi was phenomenal ! One of the most smoothest car buy experience that I ever dealt with . They demonstrated exceptional product knowledge and we're extremely patience . When I got to the dealership they were both currently with customer , although they weren't able to help me then and there they always made sure to check up on me when time permits ! I got an unbeatable deal ! More
by Chopz
Employees Worked With
Kurt Mechling, Mohammad Al-Tamimi, Sung Hong
Helpful October 31, 2016
Made it easy Deni and team made my first new car buying experience easy. It was a much better experience than when shopping at competitors. Thanks again, guys. Deni and team made my first new car buying experience easy. It was a much better experience than when shopping at competitors. Thanks again, guys. More
by Joel
Employees Worked With
Joseph Park, Deni Hodzic, Wayne Williams
October 30, 2016
2nd Car from SM Volkswagen 2nd Great Experience Jean, thanks for the professionalism, dedication, and openness showed during by you, and colleagues during our last two deals. When we talk about cust Jean, thanks for the professionalism, dedication, and openness showed during by you, and colleagues during our last two deals. When we talk about customer services you, Brad and Stone Mountain Volkswagen are walking the talk and raising the standards. Thank for taking care of us and keep it up … More
by Hector Carrau
Employees Worked With
Brad Bowen, Jean Fenelon
October 27, 2016
Tamimi was so patient and helpful! I honestly appreciate all he did in helping me purchase my car.He was very knowledgeable and friendly. I'm very happy! was so patient and helpful! I honestly appreciate all he did in helping me purchase my car.He was very knowledgeable and friendly. I'm very happy! More
by KB
Employees Worked With
Mohammad Al-Tamimi
October 25, 2016
Excited about New Purcahse Tamimi was the best Sales Consultant I have ever had the pleasure to work with. His knowledge and personality are a great combination. Tamimi was the Tamimi was the best Sales Consultant I have ever had the pleasure to work with. His knowledge and personality are a great combination. Tamimi was the single reason that we decided to purchase from Stone Mountain VW. Joseph Park was also great to work with. He was very personable and made the paperwork portion easy and understandable. More
by Rlondon22
Employees Worked With
Joseph Park, Mohammad Al-Tamimi
October 21, 2016
Great experience My salesman was the best I've had and ihave bought over 10 cars. He addressed my needs and my time with passion. I have already recommended him too ma My salesman was the best I've had and ihave bought over 10 cars. He addressed my needs and my time with passion. I have already recommended him too many friends More
by Copyman1707
Employees Worked With
Mohammad Al-Tamimi
October 21, 2016
Great dealership!!! Great experience. I bought a new 2017 pink beetle for my wife. She LOVES this car!!! This was the easiest car I have ever purchased and they had exact Great experience. I bought a new 2017 pink beetle for my wife. She LOVES this car!!! This was the easiest car I have ever purchased and they had exactly what I was looking for. More
by Stephen_Spanks
Employees Worked With
Joseph Park, Mason Reynolds
October 20, 2016
Really good. Deni made buying this car a good experience for me. I really wasn't sure that I wanted a new car when we started looking at these VWs but after wor Deni made buying this car a good experience for me. I really wasn't sure that I wanted a new car when we started looking at these VWs but after working with Deni I began to get excited about it. He is extremely knowledgeable about his product. Deni didn't put any pressure on us but was so easy to work with and very helpful in guiding us through the process. He made us very comfortable and I feel like we can contact him if we need help or have questions. My husband and I were very impressed with Deni and the dealership. We will use them again and recommend them to our friends!! More
by JD62
Employees Worked With
Joseph Park, Deni Hodzic
October 20, 2016
New car My experience here was very professional, I got a great offer, they treated me with respect, answer my questions, and let me feel welcome. I will be My experience here was very professional, I got a great offer, they treated me with respect, answer my questions, and let me feel welcome. I will be buying more vehicle from them in the future. More
by Car2016
Employees Worked With
Mohammad Al-Tamimi, Sung Hong
October 19, 2016
Poor Service I recently purchased a 2010 Volkswagen cc from a private owner after having the vehicle for about 2 weeks I noticed that it was leaking oil. I decided I recently purchased a 2010 Volkswagen cc from a private owner after having the vehicle for about 2 weeks I noticed that it was leaking oil. I decided to take my vehicle to Stone Mountain Volkswagen on 09/27/2016 so that I can obtain a diagnostic which I did and I was told my turbo was leaking and the total would be 2012.39 😤 lucky for me I added a extended warranty which served me no justice because I was told that the warranty would not cover due to pre existing. Anyway I decided to have the repairs done including any re calls which was two. On 10/4/2016 my vehicle was ready and I paid 2012.39 only to find out four days later I have the same leak , I work for the court system so I had to wait for my day off which was Tuesday 10/11/2016 to take my vehicle back to Stone Mountain Volkswagen. I spoke with a service represenative providing pictures of the leak in my drive way and was told to have a seat after waiting 45 mins later I was told that my return line and feed line going to turbo was leaking and total charge would be 666.68. ? what did I pay 2012.39 for to only have the same problem and after being cheated you expect me to pay 666.68 and assure me your going to fix the problem the second time I think not . After doing the math I paid a regular mechanic that probably works a 9-5 and knows nothing about working on Volkswagens 1142.30 just for labor ridiculous. They then brushed me off so I requested a copy of the estimate which I had to sign for with that being said I decided to go hire up and called corporate to explain my situation and was told I would receive a phone call in 24 hours which I did......."ready for this" I was told by corporate after speaking with service manager Robert Walker that the vehicle was taken on a road test after repairs and there were no leaks so Volkswagen is not responsible. I don't care if you drove the car to the moon and back it's still leaking and the sad part about this entire dilemma it had to take me the customer to realize they did not repair what they were suppose to and if I would have continued to drive my vehicle and the engine went out I guess that would be my fault to because I was driving. I chose this dealer based on the reviews which I was asked three times to post a good review after paying for Volkswagen to repair my vehicle, they may have good ratings selling a vehicle but pray you don't have to have any repairs done especially women. I have decided to take my vehicle to another dealer and will take legal actions. More
by Lakeisha Holloway
Employees Worked With
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