Battison Honda
Oklahoma City, OK
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228 Reviews of Battison Honda
Great Service I brought a used car from Battison, Johnny Mahsetky was my car salesman. He did a wonderful job and made sure I was well taken care of. My overall exp I brought a used car from Battison, Johnny Mahsetky was my car salesman. He did a wonderful job and made sure I was well taken care of. My overall experience was great..you all are awesome. More
In Awe I recently purchased a car from Battison Honda and I am in awe of the customer service and determination the Battison team displayed in getting me app I recently purchased a car from Battison Honda and I am in awe of the customer service and determination the Battison team displayed in getting me approved. Johnny Masetky was the MAN. And I appreciate the follow up calls to make sure I'm still satisfied. I would strongly recommend getting a car from that guy!!! More
Terrible customer service The only reason I am giving this place one star is because 0 isn't an option. I took my car to get repaired there a week ago and they gave me so man The only reason I am giving this place one star is because 0 isn't an option. I took my car to get repaired there a week ago and they gave me so many problems. I understood there were other cars in front of me but they seemed to think it was okay to put my car off for days. I called the first two days to check up on the progress of my car and it wasn't even worked on. The other 2 days they hung up on me so they didn't have to deal with me! This guy named Chris in the service department was the BIGGEST problem there. After days without my car he called and told me it was done but they close at 6! I don't get off til 6 but Chris said he would "personally wait there till 7" so we can get my car since he knew how unhappy we were about how we were treated for the week. Imagine my surprise when we were told that Chris took off at 6 and didn't tell anybody about my car!!! On top of that he gave us his personal phone number, so of course I called numerous of times to get ahold of him and he straight up ignored my calls! I was so fed up at that point. The only person who was any help was the woman who worked the front desk. God bless her. She seemed to be the only person trained in customer service and showed empathy and patience. I understand that not everyone in Battinson is like Chris however if they let people like him work there then how do I know there isn't more of him there? He could have at least been respectful enough to apologize. Take my advice and streer clear of Battinson Honda. I would hate for someone else to get Chris in the service department because you will NOT be helped. Just ignored, neglected and angry. More
Excellent! My wife and I were looking for a specific new Honda Civic and had stopped at a couple of other dealers before we went to Battison. Linda, our sales l My wife and I were looking for a specific new Honda Civic and had stopped at a couple of other dealers before we went to Battison. Linda, our sales lady, was excellent! There were no high pressure sales, no "on sale now", no "you better buy now someone else want this car" nothing but a friendly smile and attitude. They did not have the specific car we wanted but it was located in Texas at a dealership. Battison went to Texas, obtained the vehicle, brought it back, and prepped it at no charge. We had been pre-approved by our CU but Battison Finance reviewed several other offers making sure we had the best financing available. The car, Civic EX-T with Honda Sense (I highly recommend you spend the little extra for this safety feature) has been excellent. It has been back for its first service and the service department was great, even washed the car after service. I really enjoyed (and that is rare for me) all the people at Battison. Again Linda, our sales rep, was great and remembers us when we return. Highly recommended! More
Best customer care anywhere Went with my husband so he could possibly purchase a new/better car. (He so deserves it) our credit is not the best so we were hopeful. Johnny Masetk Went with my husband so he could possibly purchase a new/better car. (He so deserves it) our credit is not the best so we were hopeful. Johnny Masetky and the Battison crew worked it out for us and now my husband is riding in style. Customer service was amazing. Would definitely recommend buying from Johnny. Thanks guys!!! More
Freindly sales rep I went to Battison Honda after looking at their website to find out more about the cars that I had seen online. Paul Meyers, the sales rep, helped me I went to Battison Honda after looking at their website to find out more about the cars that I had seen online. Paul Meyers, the sales rep, helped me out and showed me the car that would fit my budget and had all the things I wanted. He let me test drive it and also pointed out all of the extra amennities. I didn't buy a car that day, so Paul stayed in contact with me through email and phone, he was not pushy and did not send endless emails even if I didn't respond that day. I realized later that week that I needed to change how much I was spending, so I told Paul that I needed to spend less than I had previously said, so Paul gave me more info on cars that would fit my new budget. I did not end up buying a car from there, my aunt's neighbor was selling his extra car that he didn't need anymore and gave me a good deal. Paul was very friendly and thorough. I would have bought a car from him. More
Great customer service Thanks to Lucas and his managers for not playing a bunch of games and didn't waste my time. Great kid. Great dealership. Think I made the right choice Thanks to Lucas and his managers for not playing a bunch of games and didn't waste my time. Great kid. Great dealership. Think I made the right choice! More
Used car manager Was at Battison Honda today to finalize a deal we started friday. Worked with Paul Means in sales who was very helpful. We worked out a deal that was Was at Battison Honda today to finalize a deal we started friday. Worked with Paul Means in sales who was very helpful. We worked out a deal that was agreeable to me and approved by the used car manager Jim. Paul took me to the manager Jim to sign the papers. The car I was looking at and agreed on had a bad seal on the trunk that needed replaced because it was ripped. When I mentioned needing to replace the seal to Jim he came unglued and told me I had agreed on the deal and the seal had not been mentioned ( I told Paul) and basically said I was being dishonest and he was a man of his word and would not replace the $50 dollar or so seal. You would think that a bad seal is something the dealer would have caught and been happy to replace. If he was a man of his word he would not have told me saturday that $18,000 was as low as he could possibly go then today agree to $17,500. I have never been insulted by a dealer in all the cars I have bought. I have walked away from deals before but never with bad feelings. I was trying to get the price that I felt would work for me which is part of the game. Jim was very unprofessional and rude. I would not try to work with this person. Paul was very helpful and I would deal with him again. I suggested he work somewhere else. More
2016 HONDA CIVIC PURCHASE My fiancee and I brought a 2016 Honda Civic last month and the sales experience was great. Paul Means "The Payment King" was awesome. The finance depa My fiancee and I brought a 2016 Honda Civic last month and the sales experience was great. Paul Means "The Payment King" was awesome. The finance department was a terrible experience. My fiancee and I had a pre-approval through Tinker Federal Credit Union at 2.99 which means we have decent credit. We could not come to an agreement on amount financed to fit TFCU's guidelines so we allowed them to try and secure our financing. They pull our credit and shotgunned our credit to numerous of banks and credit unions. They even sent our information over to TFCU (even with our pre-approval) knowing they wouldn't accept the structure based upon TFCU's guidelines. We tried to leave and let them call us when they had an approval but instead they lied to us and told us they had an approval and had us sign a contract that was not approved by any lenders. A couple of days later we were still receiving notifications via email that Battison was still sending our credit information over to banks trying to get an approval. Finally I went back in to speak to the finance director about unraveling the car deal and getting my trade in back instead of backing out of the car deal they decided to cut back the amount financed to fit the guidelines of True Sky Credit Union (which they could have done the first time). I was then told that I could not purchase gap insurance due to the LTV (loan to value), which was extremely odd because I called True Sky Credit Union that same day and they added gap insurance to my loan internally on their side. That just shows the lack of effort by the finance department to help us protect our new investment. Also our title was mailed to the wrong address and we had to pick up certified copies of our title to get our TTL. To this day we still do not have our title and no one knows where it is at. In all honesty I felt that we were treated unfairly because we were educated buyers and minorities. DeMarco Guillory More
Very friendly service! I didn't actually end up purchasing my car here, but I almost did (I just ended up finding more what I was looking for elsewhere at the last minute), I didn't actually end up purchasing my car here, but I almost did (I just ended up finding more what I was looking for elsewhere at the last minute), but I want to praise the sales lady, My My Tu, for being so friendly and helpful the whole time! She really went above and beyond from beginning to end and never made me feel pressured or uncomfortable like a lot of sales people tend to do. She was even understanding and still very friendly after I informed her at the very last minute that I would not be purchasing the vehicle I planned on purchasing after all (I felt so bad!)! That is EXCELLENT service in my book; she is a keeper! More